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AptDeco Reviews

AptDeco Reviews

Over 38K Customer Reviews

Average Customer Rating: 4.6

30,165 5-Star Reviews

3,791 4-Star Reviews

2,883 3-Star Reviews

761 2-Star Reviews

591 1-Star Reviews

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They were super communicative, courteous and quick!

Beatrice
12/11/2024
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Super friendly and so quick to get things setup.

Danny
12/11/2024
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Oscar was very personable and kind. He came up alone bc his driver couldn’t find a parking spot and had to stay with the vehicle so not to get a ticket. It was fine but it did make getting the dresser on the dolly challenging as it was heavy. He also needed another blanket to cover the bottom of the dresser for protection but he said he was going to wrap it completely when he got downstairs.

Julie
12/11/2024
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Great communication and efficient team. Excellent experience

Michele
12/11/2024
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Great experience! The team was very nice and quickly handled everything.

Mike
12/11/2024
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Great experience! Carlton kept me up to date on his arrival. Pick up was super quick!

Sarah
12/11/2024
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Quick and easy

Jennifer
12/11/2024
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Easy and quick! The delivery team was great!

Paige
12/11/2024
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Quick and efficient. Great experience

Crystal
12/11/2024
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Everything was professional

Marv
12/11/2024
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First my driver was Roberto, but that wasn’t available in the drop-down menu of names. it was a little frustrating that I didn’t get notified that the delivery would be delayed by a day, but I think that’s the company’s fault not the driver’s fault because they’re driving and they can’t text me so the company should alert me if there’s a delay. the drivers/delivery people themselves were fantastic

Cecilia
12/11/2024
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Came early, very communicative and courteous . Thank you

Aries
12/11/2024
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They were quick and good

Steve
12/11/2024
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Rodrigo P was the driver. He and his partner were careful, friendly, and very good at their jobs! Thank you!

Amy
12/11/2024
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Very smooth and quick

Mitchell
12/11/2024
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Jonathan was great. The overall experience wasn't ideal. I was set to have two items delivered on the same day. I only received a time estimate for what I thought was both, but turned out to be only one - the item Jonathan D delivered came at a time I wasn't fully prepared to receive it (it was lucky that I was home). This seems like it was not an issue with Jonathan, but with the dispatch team.

Carina
12/10/2024
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Overall the experience went smoothly

Kelly
12/10/2024
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The seller did not fully disclose all the damage to the piece of furniture. The original delivery window was not met and I needed to follow up to find out it would be a week later than planned. Also, the tracking of the driver is good, but they turned it on too soon causing confusion as to the delivery time and date, when following up, it was after hours. Genivaldo Júnio was driver

jaime
12/10/2024
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Great, fast, kind

Marissa
12/10/2024
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Excellent craftsmen

Teresa
12/10/2024
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It would be great to have an additional team member for very heavy items such as sleeper sofas

Meena
12/10/2024
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Quick and painless

Diane
12/10/2024
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Polite friendly and efficient

K
12/10/2024
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Nice guys. Courteous and helpful. Like as expected. Scratches and such but delivery service great

jennifer
12/10/2024
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Five star

SARAH
12/10/2024
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Nice guys. Very professional

Sara
12/10/2024
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Love apt deco!

Sarah
12/10/2024
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Very quick efficient and mindful

Katie
12/9/2024
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The name of my driver was not on the list. It was Randy J. Both him and his parter were professional, courteous and careful picking up our chair.

Phillippa
12/8/2024
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Very friendly and polite. Excellent workers. Give them a raise lol

Veronica
12/8/2024
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Love AptDeco!

André
12/7/2024
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Quick, easy, friendly

Yasmine
12/7/2024
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Delivery was fast and team was polite and helpful

Corinne
12/7/2024
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Carlton G was amazing! He went above and beyond to get my item into my house with a tricky layout.

Brittany
12/7/2024
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Driver and mover were very careful and courteous!

Alekhya
12/7/2024
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Easy

Margarett
12/7/2024
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Very processional, respectful and efficient. Happy with service!

Dana
12/7/2024
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Very professional

Jackie
12/7/2024
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Arrived on time. Carefully wrapped

Elena
12/7/2024
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really great team, cordial and polite, on time, efficient and careful

apollo
12/7/2024
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Driver was actually Randy J, but there was no option for him in the previous question. Randy and Bill were extremely professional, kind, polite and hard working. The sofa was a challenge to navigate through the door, and they remained optimistic and friendly despite many opportunities to be frustrated. I really enjoyed the experience and would choose Apt Deco again because of this.

Craig
12/7/2024
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Seamless

Helen
12/7/2024
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The couch was supposed to get picked up on Thursday between 8-12, but I get an email at 8:30 saying it has to be rescheduled. Very frustrating.

Ethan
12/7/2024
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Easyz. Well done

Joseph
12/7/2024
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They were very good. Randy J. was in charge .

Harold
12/7/2024
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Very nice team for pickup! Easy and straightforward

Victor
12/7/2024
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Have met Tranell before he’s the best. Love Apt Deco!

Geoff
12/7/2024
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Andrew G and team were very professional and friendly.

Anna
12/7/2024
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Efficient and timely!

Leena
12/7/2024
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Great communications! Very friendly

Sophia
12/7/2024
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Communicative, friendly

Nic
12/7/2024
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"Very professional, and delivered very quickly. Communicated every step of the way. I live in a 5th floor walk up, and they didn’t complain about the trek up to my apartment at all. Top notch customer service!"

Brianna
12/7/2024
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Professionals

Bonita
12/7/2024
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Love the delicate and thorough packaging.

Keon
12/7/2024
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Nice guys

Mike
12/7/2024
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Quick and great communication. Careful delivery!

Emily
12/6/2024
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Very happy. Would recommend

Fiona
12/6/2024
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Great communication. Timely arrival and Elijah was kind and helpful.

Susanna
12/6/2024
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Selling my mantle with apt deco went very smoothly. It was easy to list the item and manage the expectations of the buyer. The staff who picked ip the item were prompt and very professional.

Lynn
12/6/2024
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Polite and helpful

Stefne
12/6/2024
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Polite and efficient

Peter
12/6/2024
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Super easy pickup, great conversation, right on time and as easy of a moving experience as I’ve ever had

Zachary
12/6/2024
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Davon and team were great — efficient, polite, and quick

Collin
12/6/2024
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They asked to use my bathroom which while I found slightly unprofessional, I know my home is quite a far drive so I obliged. After they left, I noticed a matchbook that I keep in the bathroom next to a candle had been stolen. It’s a very minor object obviously, but it was a momento from a restaurant and not replaceable - and bottome it st violating to have something taken from my home.

Erin
12/6/2024
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Everyone was professional and the item was as described.

Keli
12/6/2024
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Pick up team was efficient and friendly

Erin
12/6/2024
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JR & team did a great job vs getting very fragile lamps here safe and sound, & even plugged them in for us

Gary
12/5/2024
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They handled the heavy Furniture perfectly and got it to exactly where it was going. There were stairs involved, it wasn't easy, but they did it well and very gently.

Yael
12/5/2024
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The delivery team moved the item to the desired spot quickly and were a delight. Great experience

Daisy
12/5/2024
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The team was great and super efficient!

Kate
12/5/2024
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The delivery was quick, the gentlemen where helpful and courteous

Lisa
12/5/2024
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Great experience. Fantastic movers. Really nice, quick, and professional.

Diane
12/5/2024
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Very nice, polite and quick

Odette
12/5/2024
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Great job professional team. Was in and out without issue

Christopher
12/5/2024
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The chair is not as described, significant discoloration that appears to be tobacco related, and the delivery men scratched up the floor delivering the chair.

James
12/5/2024
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Great! So quick and easy!!

Dean
12/5/2024
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The team did a great job and worked very efficiently.

Aaron
12/5/2024
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Delivery was great, as usual!

Andrea
12/5/2024
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Wrong address; and order split in two (which also went to the wrong address)

Glenn
12/5/2024
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Great communication, quick delivery and lovely delivery crew

Tina
12/4/2024
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Handsome fellow, great attention to detail, reached out before, at arrival and assisted with placement and set up.

Jamaal
12/4/2024
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Corteous, efficient

Donald
12/4/2024
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Great experience, fast and well executed.

Luciana
12/4/2024
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Super nice and professional!

Emma
12/4/2024
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Very professional

Brenda
12/4/2024
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The guys were professional and quick. Happy w the delivery

Marilyn
12/4/2024
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They were very professional and very courteous. Did an excellent job wrapping the table and handling it. Excellent service.

Diane
12/4/2024
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Ivan was timely & courteous.

Dina
12/4/2024
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professional and friendly

James
12/4/2024
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Fast, efficient and courteous

Shereen
12/4/2024
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Very good! Thank you!

Arielle
12/4/2024
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They were polite and very professional. The process was quick.

Jessie
12/4/2024
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Great team, very talented, right on time

rr
12/4/2024
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Guys were polite and fast. No problems

Nikiforos
12/4/2024
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The team was very friendly, professional, and efficient in moving out a heavy dresser. I was really impressed with the service.

Helaina
12/4/2024
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Great communication, very careful with moving the piece in, very quick, and a really positive attitude. The crew was great!

Niall
12/4/2024
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They let me know when they were close, they were easy to communicate with and very professional and friendly

Sarah
12/4/2024
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Prompt and communicative.

Yvette
12/4/2024
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Amazing!!

Daniel
12/4/2024
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Tranell and partner were professional, efficient, and friendly.

Michelle
12/4/2024
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Driver kept me informed of his estimated delivery time which changed a few times but still made it within my selected time window. Driver and assistant were courteous and pleasant.

Frank
12/4/2024
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Friendly and was careful with my home

Ann
12/3/2024
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Guys were great. Outstanding g communication in letting me know beforehand when they would arrive. Very professional and friendly. Table was wrapped correctly and arrived in excellent condition.

Denise
12/3/2024
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Stress free

Olympia
12/3/2024
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Driver contacted me before arrival and arrived as confirmed. Very polite, took pictures of the lamps and left quickly. It was very efficient.

Sonia
12/3/2024
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Super fast!

Lucia
12/3/2024
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Very easy! Much appreciated!

Elizabeth
12/3/2024
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"The couch was described as minor cosmetic blemishes, but the baseboard is cracked and the screws are stripped completely. I watched the delivery team do their best, but the condition of the item wasn’t great to start with. They almost couldn’t get it in for delivery."

Zach
12/3/2024
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We live in a 4th floor walk up and the stairs are no joke. The delivery team was super professional and made it look easy. They set up our couch and cleared away all materials so quickly. 10/10

Madisson
11/28/2024
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They were great, efficient, and professional!

Jesse
11/28/2024
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Jonathan was right on time and very quick and efficient. Great service!

Marcus
11/28/2024
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Adaptable, communicative and friendly delivery team.

Dawn
11/28/2024
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I chose the 4-8 pm window. While at work (9am-330pm) the tracking link stated they would arrive at 1257 pm, then 111 then jumped up to 337, then down until 220. If my mother didn’t live 10 min from me I would have missed my delivery. This was extremely inconvenient given I had selected the delivery time due to work my schedule. Your drivers should be accurate on timing. Very unprofieasional.

Laura
11/28/2024
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He was amazing and very very professional.

Yngrid
11/28/2024
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The delivery men were professional and courteous. They brought the pieces in and installed them quickly. I could not have been happier with their work. However, I was frustrated that the delivery was over four hours past the 9 am to 1 pm window. Although the app and driver alerted me that it would be late, the extent of the delay was unacceptable. It would be better just offer a 9-5 window.

Marsha
11/28/2024
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Offered to assemble the furniture for me

Stephanie
11/27/2024
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The team was prompt and sent texts updating their arrival. They arrived when they said they would. They uncrated the item and it needed a minor adjustment which they performed.

Janice
11/27/2024
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the delivery was delayed an hour beyond our window but the driver Jose A was on his own without a second driver and was extremely courteous and professional

lissa
11/27/2024
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Quick and efficient

Jeff
11/27/2024
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Ralph was extremely nice professional person, I highly recommend him. Thank you

Alis
11/27/2024
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Showed up exactly on time which was amazing. It was a sofa bed which can be a pain in the butt but Clifton and his coworker were gracious and managed to get the piece apart and out of the building. 10/10

James
11/27/2024
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This service is very smooth and helpful thank you for picking up

Danielle
11/27/2024
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Overall good experience

Evan
11/27/2024
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Did not wrap completely. I did not mind assisting but they need to be more careful from damaging my door and hallway.

Brian
11/27/2024
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Great service

Arielle
11/27/2024
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Overall everything went smoothly. and the team handled my furniture with a lot of care

Joel
11/27/2024
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Wasn’t there in person but good communication and everything went smoothly

Sasha
11/27/2024
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The guys were nice and efficient.

Rob
11/27/2024
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Continual contact through the day.

Pete
11/27/2024
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Item disassembled by seller. Delivery team could not assemble. Left it for me to assemble. It is missing screws and cannot be assembled as-is.

Kelly
11/27/2024
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Fantastic and so Fast!

Katy
11/27/2024
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Clifton dealt with a tricky issue and quickly got Elijah’s team on site to help make the delivery a success. Major props all around! This made my first experience with AptDeco even better than expected

William
11/27/2024
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Juan was super nice, easy to talk to, professional, and courteous. He was even friendly to my cats when delivering!

Anna
11/27/2024
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They were polite and professional. Told me how payment would happen. Explained they needed to take pictures.

Sa Sha
11/27/2024
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Both were amazing people! They were able to get the couch through the door even though it was a tight fit.

Tiesha
11/27/2024
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Super easy & quick pickup! Thank you!

Emily
11/27/2024
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Excellent service and customer support.

Dick
11/26/2024
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the team was efficient

Paula
11/26/2024
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Fast, easy, friendly and professional

Bradley
11/26/2024
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Very nice and professional

Dave
11/26/2024
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super polite and efficient

Katherine
11/26/2024
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Great team, really efficient and friendly

Zhong
11/26/2024
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Awesome. Very fast.

Jeff
11/26/2024
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The team was on time, professional and communicated along the way

Nisha
11/26/2024
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The guys that delivered were punctual and responsive. They worked quickly and did a wonderful job.

Robert
11/26/2024
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Great guys! Excellent service delivered with a smile

Mark
11/26/2024
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It was easy and reliable

R t
11/26/2024
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Very easy. Great delivery team.

Maggie
11/26/2024
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Great!

Laura
11/26/2024
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Great! Super happy with the dresser and the delivery team was awesome. No issues at all!

Simone
11/26/2024
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The bedframe does not match the picture, its very worn in and stained.

Cassie
11/24/2024
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It was great!

Vanesa
11/24/2024
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The communication system is weird. Nothing I texted seem to get through. They were very polite and professional. The chair has discoloration that was not highlighted on the website.

Rachel
11/24/2024
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Thank you! Grateful for AptDeco!

charmaine
11/23/2024
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Excellent

Loren
11/23/2024
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Very friendly and helpful.

Melissa
11/23/2024
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The guys were really nice, respected our shoeless house without me asking, and brought everything in and put it in the right spot. Super friendly. 5 stars.

Mark
11/23/2024
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The team arrived 40 minutes early and was courteous and professional. Clearly pros, they picked up and carefully wrapped three bulky items with care. A great experience.

Kate
11/23/2024
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The delivery team was nice and quick when they got here but over two hours past my delivery window. I was trying to text back to the confirmation SMS all day with no response to try and reschedule. I had to change plans to accept this delivery. I am dissatisfied with your tracking and customer communication platforms as I had no way to reschedule.

Katie
11/23/2024
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The dresser has a huge crack in it which was not disclosed online. Also there were old clothes and trash in the drawers. I paid over $700 for this. I’ll be following up with a dispute.

Maggie
11/23/2024
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Amazing. So considerate and just awesome.

Meg
11/23/2024
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Efficient and easily took care of the job. Thank you!

Alina
11/23/2024
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Perfect

Matt
11/23/2024
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Great team , fast and courteous

Edward
11/23/2024
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Fast, easy, friendly

Yasmine
11/23/2024
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Satisfied

Jian
11/23/2024
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Arrived pretty late but no issues when they got here.

Alexander
11/22/2024
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Lovely person, easy to reach

Dee
11/22/2024
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This was a very easy purchase and delivery experience. The delivery people were prompt and friendly.

Madeleine
11/22/2024
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They were great! Prompt and professional and careful. (We had no legs on the sofa so nothing got them to take off)

Richie
11/22/2024
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Pickup staff were professional friendly and great communication. Text updates etc. super easy to do business with

Charles
11/22/2024
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Great experience. Polite, friendly, clear and efficient!

Katherine
11/22/2024
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Smooth buying and delivery experience. Thanks!

Lizette
11/22/2024
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Quick and easy thank you.

Daria
11/22/2024
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The delivery drivers were very professional and lovely. The actual delivery system by AptDeco is terrible - I had to take the afternoon off work and then run home because the delivery was early, or else I would be charged. That is ridiculous, you guys need to fix your system.

Maia
11/22/2024
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Noticed a few new scratches but nothing to complain about. Delivery tracking worked great and accurate.

Kenneth
11/22/2024
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I’m glad he asked if he should take off his shoes. It was okay if he didn’t but it was great he asked. Very thoughtful.

Susan
11/22/2024
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Super nice, polite and on time

Katherine
11/22/2024
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Communicative and friendly - great guys

Kelsey
11/22/2024
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wonderful wish i got my $10 off coupon to work though

tara
11/21/2024
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Great service!

Tim
11/21/2024
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Quick and easy

Chris
11/21/2024
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they were great! kind and quick

Hillary
11/21/2024
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Amazing and great!

Daniella
11/21/2024
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Juan was very communicative and arrived within the window. They wrapped the glass top but not the table base. Both Juan and the other individual were friendly and picked up the table in short order.

John
11/21/2024
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They were very efficient and careful with the merchandise. Also, very nice guys.

Ruth
11/21/2024
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They brought up the piece very carefully and navigated some tight spaces. Very friendly and professional

Jonathan
11/21/2024
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Cool

Jason
11/21/2024
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From start to finish the process was easy. I appreciate the update link so I knew what time my delivery would arrive and my delivery team was exceptional!

Courtney
11/21/2024
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Davon G and his team were great! Very professional, efficient, friendly, and great communicators. This is the second time they’ve pick up from us and made everything look easy despite the large and heavy items they had to carry up and down 3 flights of stairs. Thank you, and really appreciative of you both!

Vidya
11/21/2024
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Juan was great!

Laura
11/21/2024
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The delivery went very smoothly. Ewen and his team were courteous and professional. It could not have been easier.

William
11/21/2024
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The two gentlemen who came were very nice, professional and took care with the delivery. Really wonderful friendly guys!

Beverly
11/21/2024
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Great guy

Ryan
11/21/2024
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Fantastic!

Philip
11/21/2024
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Hidden fees on purchase were annoying but the product is great. Delivery team were kind, courteous, and attentive to detail.

Jonathon
11/20/2024
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Pleasant, professional, fast

Tinuke
11/20/2024
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As usual it was a perfect delivery

Sandy
11/20/2024
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Description of item not clear - was not walnut wood

J stearns
11/20/2024
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Great service and speedy

Matthew
11/20/2024
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The movers were very efficient and did a good job.

Ruth
11/20/2024
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Honestly the best, most seamless deliver process in my entire life! I’m blown away, from getting the option to select timeframes that work for my family, to the onfleet tracking, which helped provide even more accurate ETA, to the actual communication by the delivery driver, Elijah, who was professional and courteous. A+++

Erin
11/20/2024
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Delivery team was so helpful! Answered all my questions, dropped the piece right where I needed it. A plus!

Rebecca
11/20/2024
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Very easy process. Happy with the table.

Jon
11/20/2024
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Excellent- thank you

charmaine
11/20/2024
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The pick up was quick and efficient. It was an easy and seamless process and I would have no problems doing it again.

Lindsey
11/20/2024
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Wonderful team

Gabby
11/20/2024
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polite and helpful

Kerry
11/20/2024
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Good job guys

Jane
11/20/2024
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Team was timely efficient and courteous

Daniel
11/20/2024
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I had already disassembled the sofa so no need for them to remove the feet. It is a modular sofa meant to be easily disassembled for frequent moves. Dmitry and the other person took pictures and wrapped and packaged the sofa parts quickly and carefully.

Alto
11/19/2024
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The team was professional and efficient.

Louis
11/19/2024
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Timely, careful and respectable service

Frank
11/19/2024
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Very courteous and professional and Andrew G was able to figure out how to take a complicated bed frame apart.

Betsy
11/19/2024
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Excellent delivery and set up! Great communication. Thank you, Juan!

Samantha
11/19/2024
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Great experience, they arrive in time, very good at thier job. Carefully moving the bed. Highly recommend this team. Definitely will refer to other friends.

Yao
11/19/2024
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They arrived early which was great. Very courteous and efficient.

nancy
11/19/2024
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Tranell S. and Joshua C. were awesome! They delivered my item within my window and kept me updated throughout the entire process. They were quick and very communicative. Outstanding customer service skills.

Chris
11/19/2024
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Arrived on time. Very polite. Did a good job wrapping it up and were very efficient

Josh
11/19/2024
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Great. Now we have a dining set.

Patrick
11/19/2024
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Very responsive team throughout. Seamless experience.

David
11/18/2024
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So easy and fast. Tremendously pleased!!

kate
11/18/2024
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Deivid S. perfect pick-up, very polite, he took pictures all sides of painting, probably wrapped it in the van. I was waiting for him in my lobby then walked outside to sidewalk and met him when he got here. That way I did not need a COI to get into my condo building.

Deborah
11/18/2024
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Quick and easy! Thanks

Adam
11/18/2024
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We do not have service at our house. I tried to communicate this prior to the day of delivery but it was not communicated to the driver. He therefore left our furniture outside despite multiple attempts to call/text. I really wish the message had been sent to him about the lockbox code. Now I have to lug a couch indoors myself despite paying for delivery.

Elise
11/18/2024
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Really nice dudes that handled everything well and worked well together to fit the item in the space. Super professional and sweet

Eileen
11/17/2024
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The guys were very professional and took apart the couch with ease.

Rosanna
11/17/2024
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Quick polite and easy!

Megan
11/17/2024
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Very smooth!

Morgan
11/17/2024
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They were courteous, prompt, and very professional.

Brenda
11/16/2024
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Went above and beyond to help me situate the dresser in the right position.

Amy
11/16/2024
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They were great

Jay
11/16/2024
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Very nice and quick. Good attitude and communication.

Stefanie
11/16/2024
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Fast and good. No problems

Elena
11/16/2024
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Very quick and easy but expensive

James
11/16/2024
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So late for delivery that we had to reschedule, then was late for rescheduled time. Did not feel comfortable bringing item up the flight of stairs even though this was noted in the original delivery plan

Rosanna
11/16/2024
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The guys were efficient, effective and extremely polite! Great service

Rena
11/16/2024
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The delivery guys were fantastic and professional

Nicole
11/16/2024
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Great experience… will sell again.

Maureen
11/16/2024
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Juan and his team member were fabulous. They brought both pieces of the couch in and put it together in minutes. It is exactly as it was described.

Caitlin
11/16/2024
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Excellent!

Angie
11/16/2024
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Elijah and team we very friendly and efficient. Great, fast delivery! Would recommend them to anyone.

Anna
11/15/2024
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These guys worked so hard with this bed putting it together! I so appreciate all the hard work! Excellent service!

Brittany
11/15/2024
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Thank you!!

Melissa
11/15/2024
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They did a great job, very cautious with the furniture.

Kristie
11/15/2024
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The team that came to pick up were nice and professional.

Erika
11/15/2024
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The best

Robert
11/15/2024
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Always a pleasure working with AptDeco. The one issue was that a handle from the dresser broke off as they were putting it in place

Andrea
11/15/2024
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Davon was great! Very friendly and went above and beyond to make sure we were satisfied with where we wanted the furniture placed. Very respectful of our home and careful not to damage anything.

Christine
11/15/2024
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They were very quick and helpful. And the item arrived in perfect condition.

Luna
11/15/2024
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Communication, especially about tracking, was great.

Ian
11/15/2024
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PERFECT!

Julia
11/15/2024
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Fast and easy!

Robert
11/15/2024
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Fast and easy delivery

Jacob
11/15/2024
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Quickly, easy, efficient and polite. Very happy.

Erica
11/15/2024
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They didn't bring a screwdriver and were horrible at deassembling the bed

Sonali
11/14/2024
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Great easy experience

Ilene
11/14/2024
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Not the most friendly and bumped a few walls as they were leaving with the sofa. Also they left the front door opened with a rug and didn’t remove it after they left.

Kevin
11/14/2024
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Pick up was very well organized and communication on the pick up was excellent.

Diane
11/14/2024
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The pick up people were very polite and professional and they arrived very quickly

Menachem
11/14/2024
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Thank you! Great performance.I’m very pleased 😀

Georgina
11/14/2024
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They were efficient and very nice.

Nancy
11/14/2024
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Great experience, team were communicative about when they would arrive and kept me updated on their progress when looking for parking etc. then they were friendly, quick and efficient at wrapping everything and removing.

Rachel
11/14/2024
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courteous, efficient, on time. Couldn’t ask for better service.

Andrew
11/14/2024
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The delivery team was great and worked very hard to get a big piece of furniture into place in tight conditions.

Nicole
11/14/2024
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Appropriate and on time

K
11/14/2024
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They arrived earlier than expected but they notified me of this.

Harry
11/14/2024
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friendly and quick!

maggie
11/14/2024
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Came slightly late but were very efficient and friendly

Celine
11/14/2024
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Great

Lexian
11/14/2024
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Very pleased with reasonable delivery & fees as well as speed and communication.

Yousry
11/14/2024
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Great experience.

Anna
11/14/2024
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Very courteous and professional!!

Betsy
11/14/2024
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Jose and his assistant were very courteous and knew exactly what needed to be done to wrap up the bed with hardware, etc. to take away.

stephanie
11/13/2024
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Delivery team was good

Kate
11/13/2024
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Great

Efrat
11/13/2024
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It was great

Mariana
11/13/2024
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Great communication, efficient

Sarah
11/13/2024
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As always delivery team was the best. Thank you

Sandra
11/13/2024
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They entire team was wonderful, always pleasant and made sure every part of job was completed.

Sandy
11/13/2024
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Quick and easy pick up, took 5 minutes!

George
11/13/2024
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They scratched up the doors, chairs, and floor moving things in. The table was fully assembled so it could not fit through the door. It needed to be moved into the garage.

Annie
11/13/2024
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Great 👍

Jessie
11/13/2024
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They were great and professional and friendly! Awesome job!

Traci
11/13/2024
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Great delivery team, very communicative and helpful, made me really enjoy the whole AptDeco experience. Thank you!

Nicolas
11/13/2024
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Very courteous and professional

Katherine
11/13/2024
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Excellent

Kira
11/13/2024
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Experience was easy and driver was personable and knowledgeable

Hannie
11/13/2024
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Amazing.so quick and easy!

Kiera
11/13/2024
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Smooth experience with good communication

Yean
11/13/2024
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On time and professional!

Meridith
11/13/2024
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Friendly, kind, detail oriented

Liv
11/13/2024
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This team like in the past did not disappoint. Very courteous and quickly completed the job.

Yolanda
11/12/2024
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Great guys, very attentive and detailed. Really great service

Han
11/12/2024
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Very nice team! They were quick, efficient and made sure the piece I was selling was wrapped safely.

Claire
11/12/2024
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Efficient and pleasant

Irina
11/12/2024
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The pick up team was fantastic. But someone else at the company (a third party Aptdeco works with) gave me an incorrect delivery window, which had me get up early and rearrange my day for no reason. Not ideal service when Aptdeco is taking 60% of the sale price.

Ned
11/12/2024
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Kind and polite. Very helpful.

Lindsay
11/12/2024
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Fast, efficient, courteous, and helpful to be kept informed on the timing

Kirsten
11/12/2024
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Extremely efficient, delivery was done in a few minutes

Jing
11/12/2024
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The team was efficient and very polite

Collin
11/12/2024
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Not the drivers or delivery fault but this table is not what was listed. It’s 101 inches versus 72 that was advertised.

Mary
11/12/2024
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Seamless, effective, terrific

Robert
11/12/2024
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Easy, pleasant

Edwin
11/12/2024
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Andrew and his partner were friendly, professional and on time. They dismantled the shelving/storage system, wrapped the individual pieces and were in-and-out in about 15 minutes flat. Another good experience working with AptDeco.

Shawn
11/12/2024
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The delivery company, Biffi, did not initially get back to me in a timely manner to work out the pickup details. However, they did ultimately respond and from then on they were terrific. We worked out the date, they gave me a small window which is hugely helpful, I got real-time tracking of arrival time, and the pickup was efficient and painless. Overall a great experience.

Rena
11/12/2024
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Couldn’t have been a more professional team. Excellent all around. Thank you

Shelby
11/11/2024
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Quick and Easy

James
11/11/2024
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team was courteous and professional. I couldn't ask for a better delivery.

Lesley
11/10/2024
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They were very polite, careful, and thorough with the delivery. They noticed some issues with the item and were very helpful in addressing it

Yonathan
11/9/2024
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Excellent service

Stefani
11/9/2024
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Very courteous- my son was still sleeping and they managed to move the table without much noise

Jennifer
11/9/2024
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Very nice and efficient!

Deepika
11/9/2024
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The gps tracker is very helpful and the delivery team was courteous

Ashley
11/9/2024
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Wonderful - even though piece was big and they had to navigate stairs

charmaine
11/9/2024
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Friendly and professional drivers who provided excellent service

Lesley
11/9/2024
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Great, item was damaged underneath

Gabriella
11/9/2024
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Very pleased. Very simple and customer friendly. The tax and fees that get sneaked in at purchase was a bit of a gut punch though. I think that might prevent me from using Aptdeco in the future. I think I’d rather know before so I can calculate that in the cost when considering purchase.

Kristen
11/9/2024
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Quick, efficient, professional.

Britt
11/9/2024
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They were wonderful!

Catriona
11/9/2024
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Wonderful guy. Only downside was that the ottoman vaguely smelled of smoke

Lorraine
11/8/2024
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Very nice guys and careful work

Liz
11/8/2024
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Friendly and on time

K
11/8/2024
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Super friendly and helpful. Drop off was quick and they both tried to make it as easy of a process for me as possible.

kael
11/8/2024
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Super nice and quick, thank you for the help today!

Yasmin
11/8/2024
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Great

Hallie
11/8/2024
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Davon was early which was great. He called first and I confirmed. Items were small so I took them down the elevator and handed them off very quickly.

Josh
11/8/2024
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They arrived on time, were courteous and efficient!

Sauna
11/8/2024
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Really helpful fast and efficient! On time. Really appreciate the help!

Maya
11/8/2024
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Delivery was prompt but did not deliver to my apartment as we had previously agreed to on call. Instead just left the item in the building lobby. It’s a heavy chair and I had to move it by myself to the fourth floor. Also the item itself was extremely poorly packed, just some plastic that too only on the top. The chair is velvet and it definitely led to some surface damage.

Sourish
11/8/2024
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It was an overall good experience

Kara
11/8/2024
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Super great! They were very nice and friendly and did a great job. Give em a raise

Li
11/8/2024
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Super great experience! 10/10

Hannah
11/8/2024
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Pleasant and professional pickup!

Steven
11/8/2024
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Davon & Rhonda were awesome

Lawrence
11/8/2024
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no

Lori
11/8/2024
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"Pick up was quick and professional. Both men were very courteous- did a great job of wrapping the sofa and removing it. Very satisfied !"

Dorothy
11/8/2024
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The delivery team was so helpful and kind. They delivered my loveseat even earlier than expected and were so fast, careful, and professional. Thank you so much!!!

Jinette
11/8/2024
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Amazing and great guys

Laura
11/8/2024
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I am extremely disappointed in the quality of my item

Eden
11/8/2024
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Smooth and easy

Sheryl
11/7/2024
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As always my experience with delivery and pick up is always perfect

Sandy
11/7/2024
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Very prompt and courteous. Super easy pickup

Rebecca
11/7/2024
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The delivery guys were polite, considerate of the building and my apartment. Really appreciated how efficient and timely they were.

Joel
11/7/2024
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Great

Angelica
11/7/2024
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The team was very cordial and efficient. Good job.

Rebecca
11/7/2024
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Quick seamless delivery.

Sinead
11/7/2024
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This is a great way to sell large items but the charges are very high

Mel
11/7/2024
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Easy, careful polite team.

Clark
11/7/2024
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"Great delivery guys. Product more damaged than as described (large amounts of discoloration and stains over whole couch, couch not color shown)."

Jared
11/6/2024
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The delivery and service was the best part! Unfortunately, I will try to dispute and ask for a refund because the item was incorrect in the description.

Josephine
11/6/2024
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I was happy with the pick up experience. They did a good job and were quick

James
11/6/2024
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Quick and easy. I appreciated Ivan F’s professionalism and timeliness

Margaret
11/6/2024
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Professional, courteous and ontime

David
11/6/2024
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They forgot the 2 shelves. please come get them.

Winter
11/6/2024
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Great! Easy and fast. Little trouble with the GPS.

Megan
11/6/2024
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Really outstanding service. Delivery was careful, courteous, friendly, helpful. Very much appreciated.

Laurie
11/6/2024
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Great

charmaine
11/6/2024
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Arrived 4 hours after the eta but good otherwise

Zack
11/5/2024
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They removed a very heavy bar and it was hurculean!! Wow!!

Stacy
11/5/2024
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It looks like my piece was damaged in transit or before being picked up - it’s missing a large mirror that looks like it was broken off

Julia
11/5/2024
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Excellent, thank you.

Dazzle
11/5/2024
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Fast and seamless

Massella
11/5/2024
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They were terrific. Efficient, nice, and careful with the piece and with our apartment. Please thank them again for me!

Matthew
11/5/2024
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great delivery team. product is more damaged than pictures

yujin
11/5/2024
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Easy and great communication. The delivery was very smooth and the team was very kind + helpful

Kamilla
11/5/2024
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the team was on time and professional

cristina
11/5/2024
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The idea was definitely not as described, I feel a little duped. The item has lots of stains that were not described or depicted in the photos. I spent all day using my bissell cleaner on it and the stains still won’t come out. Overall I am sad and disappointed but going to make the best of it. AptDeco did nothing wrong and had great service, but I wish they could review the items before.

Chloe
11/4/2024
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Saturday deliveries, on time, product as promised. Very happy with AptDeco!

Jamie
11/2/2024
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My experience was absolutely perfect! Davon G and his partner arrived on time, they were super friendly, professional, and courteous! It was a seamless experience and super quick! They both care about what they do and do their jobs with ease! Would highly recommend Apt Deco to anyone and hopefully they’ll get Davon G and his partner for delivery! Thank you so much!

Nicole
11/2/2024
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It was a great experience.

Nainy
11/2/2024
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Positive experience. Guys were on time and friendly. Should have worn booties though. I see all furniture delivery guys doing it. Not a big deal but company should provide to workers.

Darren
11/2/2024
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They did an amazing job!

Bobby
11/2/2024
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All perfect

Dario
11/2/2024
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Very positive

Amy
11/2/2024
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Quick and easy

Samuel
11/2/2024
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Arrived on time, packed and moved the item very quickly! Great customer service.

Sydni
11/2/2024
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Arrived right at the beginning of my window, they were nice, quick, courteous, and clean

Brett
11/2/2024
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Seamless. The guys were wonderful. Thank you!

Emily
11/2/2024
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Great - timely and efficient

Hallie
11/2/2024
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These guys were so efficient and competent. I’m very impressed.

marcia
11/2/2024
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"Tranel and his assistant were great. They wrapped the furniture swiftly and securely. They handled the furniture like well rehearsed choreography Can’t thank them enough."

marcia
11/2/2024
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Very courteous kind and professional!pay them more!!!!

Alexi
11/2/2024
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Seamless. I appreciated the constant updates.

Sergio
11/1/2024
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Amazing and professional!

Jason
11/1/2024
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Efficient, fast, friendly

Alex
11/1/2024
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Ivan and Dwayne were kind and professional. They truly made the delivery experience seamless. I wish all delivery crews had their same energy! Kudos to them both.

J
11/1/2024
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Very polite and accommodating as I was on a call and had a barking dog. Super professional.

Christine
11/1/2024
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Polite and punctual. The tracking app wasn't very accurate until they were under 2hr away; not sure if it's supposed to be that way though.

Janelle
11/1/2024
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Professional courteous helpful.

Christopher
11/1/2024
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Excellent. Davon G and his helper were very professional young men.

Gloria
11/1/2024
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"They arrived on time and got everything done and I barely had to lift a finger. Really Happy with the experience"

Kofi
10/31/2024
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Andrew first went to the wrong address in the wrong city.

Casey
10/31/2024
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They were efficient and cautious with a glass top which I appreciated.

Maxine
10/31/2024
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Juan was very prompt and polite

Tracey
10/31/2024
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Quick and efficient

Natalie
10/31/2024
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Very professional and friendly

David
10/31/2024
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Great experience, very easy

Raz
10/31/2024
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Great - easy, on time, efficient

Hallie
10/31/2024
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Great

Darren
10/31/2024
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Easy process, friendly employees

Andrea
10/31/2024
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They were lovely gentlemen. In and out very quickly

Joanne
10/31/2024
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Great job

Caitlin
10/31/2024
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They were available earlier and communication was great!

Erica
10/31/2024
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Easy and pleasant!

Meridith
10/30/2024
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very smooth and easy

dianne
10/30/2024
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Efficient

Calla
10/30/2024
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All around great. Delivery guys were super friendly and did an awesome job.

Michael
10/30/2024
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I already took the legs off of the sofa the day before, so that was fine. I also texted with the contact beforehand to make sure that the sofa would be wrapped and that they’d have all of the moving supplies. However, when they arrived, they didn’t have any supplies. The movers were very professional but I am concerned about damages to the sofa before it gets to the buyer.

Jisu
10/30/2024
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Great delivery experience !

Marc
10/30/2024
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I was not given the opportunity to choose a timeframe for delivery. I was completely reliant on the GPS which changed frequently throughout the day, making it difficult to plan. The delivery drivers arrived 3 hours after the ETA I was provided.

Rivee
10/30/2024
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Great delivery. Super helpful and kind. Went above and beyond to get the furniture through tight doorways!

Rachel
10/30/2024
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The delivery team was respectful of the property and took care in wrapping the furniture

Christine
10/30/2024
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Super friendly and helpful!

Alysa
10/30/2024
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On time, very kind and personable, quick and thorough. Overall an exceptional experience as always!

Dana
10/30/2024
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Quick and easy

Samuel
10/30/2024
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The team powered through despite expecting the rug to already be rolled up. They were polite and hardworking

Sarah
10/30/2024
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The guys delivering were courteous and very helpful!

Caroline
10/30/2024
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They were prompt, friendly, thorough, and all-around fantastic!

Shauna
10/30/2024
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They were amazing. So grateful.

Rebecca
10/30/2024
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Easy

Adam
10/30/2024
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Delivery was smooth, the team were very careful with items. They were friendly and positive, and did a quick job. Thank you!

Michele
10/30/2024
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Arrived within time frame; gave lots of notice; courteous; careful

Kim
10/30/2024
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Pleasant workers

Judy
10/29/2024
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Our item had been wrapped by me previously so there was no need to wrap it. They arrived a little later than expected but everyone kept me informed. Over all a good experience

Joseph
10/29/2024
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These guys were nice to deliver so late in the day (delay not on my end). But they damaged two drawers so they have permanent nicks in them. Disappointed, but I did not see them until after they left. They also left some marks on the wall when moving item to the second floor. Very stressful since head guy was on the phone a long time and seemed like there was a conflict & didn't want to be here.

Colleen
10/29/2024
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The team was wonderful, efficient, and quick. They took care of everything within 10 minutes.

Sara
10/29/2024
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"My experience was excellent. Ewen F and person with him were very professional and Courteous. I recommend them highly. Thank you."

Dolores
10/29/2024
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Davon and his partner were great. Very kind, courteous, and professional.

Trenace
10/29/2024
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He called me and said they gave him my delivery last minute and running a little late. They were both lovely and good or excellent

Janet
10/29/2024
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Nice guys, very professional and polite

Neil
10/29/2024
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They were very efficient and friendly. Highly recommend!

Kenneth
10/29/2024
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They were beyond nice and helpful delivering to my preferred room and setting it up!

Alysa
10/29/2024
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Juan T was excellent, professional and responsive! He understood instructions and was very accommodating.

Emily
10/29/2024
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The delivery was seamless and convenient

Marie
10/29/2024
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Driver was actually Oscar R.

Jake
10/28/2024
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Super helpful and professional

Dale
10/27/2024
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Very nice guys and it was clear they knew what they were doing.

Jacob
10/27/2024
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So efficient and professional

Jessica
10/27/2024
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The two people who delivered the rocking chair were kind, quick, efficient, and professional. Very much appreciate their services and help!

Naomi
10/27/2024
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The delivery drivers stole my buildings dolly !! I am reimbursing them out of my own pocket since there was no available contact information. I would like this sorted out !!

Lillian
10/26/2024
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The delivery men were professional, strong, helpful and personable.

Julie
10/26/2024
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they were friendly, fast, and efficient!

Mark
10/26/2024
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Great communication and quick, courteous pick-up!

Maya
10/26/2024
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Clifton B has been to my apartment before, which was really helpful. He’s always pleasant and courteous and takes extra time preparing the delivery for the recipient. I

June
10/26/2024
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Very convenient!

Eileen
10/26/2024
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Friendly and great service

Tania
10/26/2024
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they damaged the item while carrying it up - i expect a partial reimbursement

dany
10/26/2024
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Courteous and professional

Sherri
10/26/2024
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Great delivery. On time and very polite

Juan
10/26/2024
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The two movers were both excellent. They called/texted prior to, and upon arrival. They were very professional. Navigated a large couch within tight area very well

Kyle
10/25/2024
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They were great! Super friendly

Erin
10/25/2024
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Great!

Shelley
10/25/2024
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Super friendly, quick, great communication throughout the process

Kevin
10/25/2024
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Fantastic experience. Ferdinand W. was my driver and you did not list him as an option, but make sure this five star review goes to him.

Julie
10/25/2024
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The tracking app was not accurate and if I had trusted it, I would have been waiting 1.5 hours for them unnecessarily. Thankfully Anthony opened up chat early and I was able to text with them so I was well aware of their ETA.

Lisa
10/25/2024
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Wonderful!!

Sandra
10/25/2024
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Ewen and his coworker were great. Nice, smiling the entire time. Super efficient.

Fraya
10/25/2024
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The guys were very professional, communicative, timely, and efficient. They put my couch together in a matter of minutes. Couldn't have asked for a better delivery experience.

Selena
10/24/2024
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We had a moment earlier where items were arriving before the arrival window but they were able to adjust to honor my delivery window

Keira
10/24/2024
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They were extremely helpful and courteous.

William
10/24/2024
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😊 Good

Veronica
10/24/2024
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Super smooth delivery process. Delivery team did an excellent job.

Abby
10/24/2024
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Carlton and the other gentleman were very friendly and professional. Getting the table out of my apartment was kind of complicated but he figured it out with no problem!

Betsy
10/24/2024
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So easy to purchase, schedule and have delivered. The delivery team was polite and respectful to me and my home. Very satisfied customer!

Diana
10/24/2024
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Carlton and delivery partner were very nice, professional and arrived on time. They took great care of my items.

Emily
10/24/2024
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Davon and his colleague were very professional. They wrapped my items well, and they were careful moving items in my home.

Victoria
10/24/2024
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Jose and his partner were courteous and professional. Got the job done very quickly.

Isabel
10/24/2024
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Good timing, very friendly and professional. Pick up was quick and painless

Laura
10/24/2024
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The ApDeco fees were a high portion of the selling price

Kouessi
10/24/2024
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Great job!

Paul
10/24/2024
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Very friendly and accommodating

Kate
10/23/2024
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Great!

Evan
10/23/2024
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Great! Andrew and team were the best!

Anita
10/23/2024
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They were great! So nice fast and reliable! Would give them a ten if I could!

Geoff
10/23/2024
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The driver (Oscar from Biffi) was not listed in the question above but the Biffi communication was excellent. The team was prompt, adjusted pickup to fit my schedule, communicated well and was very careful moving items out of the house. 5 stars!

Hannah
10/23/2024
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Good experience but table needed to be assembled/new. Not why I use aptdeco.

Nikolaj
10/23/2024
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Good, efficient

Archana
10/23/2024
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my entire experience with your operation was great. You even did first-rate follow-up service in solving a problem.

Fredrick
10/23/2024
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Easy .

Linda
10/23/2024
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Great guys. Fast moving. Perfect service.

Charles
10/23/2024
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The delivery team was great. The process was seamless and way. Unfortunately, the items were listed at counter height but are actually bar height.

Larissa
10/23/2024
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Timely, efficient, & helpful! Thanks for picking it up stress free

Genie
10/23/2024
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This is maybe my 4th pick up from AptDeco, and Ivan was very professional. He texted me the updates regularly, and arrived during the specified time window (which is the first time this happened). So I am very happy with the experience today. They just taped the chairs together without wrapping them, but I guess this is enough.

Agathe
10/23/2024
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He got here before the window and conducted himself and partner very professionally and carefully

Kelly
10/23/2024
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I’m really glad the same team that was here last week when the elevator wasn’t functional came back. They are super professional and friendly, and I’d trust them to move any furniture for me by the care they took on that sofa. You have some great employees in that team and it speaks well for your company.

Erin
10/23/2024
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Delivery team was great as always. Measurements in the items were a bit off.

Edward
10/23/2024
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"What an awesome team. This was the most seamless furniture experience of my life. Thank you so much."

Marija
10/23/2024
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I’ve used AptDeco before, and it is very reliable and consistent

Reuben
10/23/2024
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Great. Will use again

Amanda
10/22/2024
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Came early, worked quickly and professionally

Lynne
10/22/2024
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Super professional. Friendly. Efficient.

M. Wong
10/22/2024
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Fast, effective, professional

Laurent
10/22/2024
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His name was elijah but did not see on list, they were awesome

Doris
10/22/2024
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Good experience. On time and professional

Sylvia
10/22/2024
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He went above and beyond! Excellent service.

Julie
10/22/2024
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It was great

Marta
10/22/2024
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Very professional service! The best part of this experience.

Katherine
10/22/2024
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They were fantastic!

Hollye
10/22/2024
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Nice crew that came and packed it up nice and quickly

Leila
10/22/2024
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Great! (I don’t remember the guys’ names though)

Evan
10/22/2024
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Pick up was quick once they arrived however they needed to come twice which was a waste of my time. Aptdeco did not properly schedule for the size of my furniture

Catherine
10/20/2024
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They are gentle and picked up the item on time

Yoobin
10/20/2024
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Great experience. Guys got the couch inside and setup and we're super friendly. And I love the couch!

André
10/20/2024
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They were polite and helpful.

Jonelle
10/20/2024
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Ivan was responsive and flexible!

Jessica
10/20/2024
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Extremely positive-I will definitely be a repeat customer. Very happy with the entire process. My delivery team was excellent!

Joanne
10/19/2024
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They were great to put the piece together for me (day bed), but unfortunately they put it together so that the drawers do not open.

Alison
10/19/2024
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Excellent service and communication throughout transaction. The low score is because the item arrived damaged.

Ginger
10/19/2024
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"Good communication Pleasant staff"

irene
10/19/2024
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Thank you! Great service

Briana
10/19/2024
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Excellent communication and nice guy!

Sonal
10/19/2024
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The guys were friendly, timely and competent. The process was very smooth and easy.

Paul
10/19/2024
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Davon and Dimitri were kind and professional and very efficient! Would work with them any time!

Mary
10/19/2024
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Jonathan was early for pick up. Was courteous enough to call he was early.

Joahna
10/19/2024
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Quick and efficient. Perfect

Christine
10/19/2024
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They came through the front entrance even though we have a service entrance that I texted them about so I got a call from our building's front desk about following protocol...

Kimberly
10/19/2024
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The team was on time, courteous, and efficient

Katherine
10/19/2024
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Excellent delivery experience! We use AptDeco a lot!

Konomi
10/19/2024
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Annoying that it was late, but I understand because he had a lot of deliveries before mine

Danielle
10/18/2024
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No complaints

Douglas
10/18/2024
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Anthony and his colleague were awesome! Professional and got the job done while entertaining me about their pets. Please give them raises.

Catherine
10/18/2024
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Very friendly!

Jack
10/18/2024
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Quick and professional

Joahna
10/18/2024
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Excellent all around. Punctual, friendly, and very professional

Dana
10/18/2024
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Fantastic team

Tim
10/18/2024
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The delivery team was very professional and courteous.

Alicia
10/18/2024
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Very professional, friendly, and prompt!

Jennifer
10/18/2024
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Really great guys!

Alina
10/18/2024
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Friendly. Efficient.

A. MacGibeny
10/18/2024
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Very pleasant and quick and safe to move out the bookcase

MaryAnn
10/18/2024
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Satisfactory

Ricardo
10/18/2024
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Courteous and hard working

Kendal
10/18/2024
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Excellent as usual

Tamarra
10/18/2024
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my driver was elijah a but his name was not in the options so i picked a random one. he was great!!!

lottie
10/18/2024
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Delivery on time. Very respectful and accommodating staff. A+

Jacob
10/17/2024
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Davon was very friendly, professional and helpful. He took extra time to ensure that I was happy with the placement of my furniture.

Emily
10/17/2024
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Thanks!

Allie
10/17/2024
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Davon and John were extremely polite, careful and easy to work with!

Constanze
10/17/2024
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Good delivery, furniture arrived dirty

Emily
10/17/2024
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Very professional and efficient!

Cass
10/17/2024
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Very good service

Liliane
10/17/2024
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Very smooth and quick pickup, was in and out in less than 10 minutes

Alex
10/17/2024
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I don’t know my driver name, so the person I selected in the pull down was random. The text I got was from Ferdinand W but I didn’t see his name in the pull down. The two movers here were friendly, efficient, and respectful of my things. I appreciate that there was a link to get real time updates so I knew when to expect them today.

Jenna
10/17/2024
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Excellent

Nelly
10/17/2024
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Great item at a great price. Very quick delivery and delivery team went above and beyond!!

Ms. Jeanine
10/17/2024
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Carlton did a really great job. 5 star review for him

Michael
10/17/2024
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Polite, good communicator. Nice person.

Donna
10/16/2024
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Great and smooth

Nelly
10/16/2024
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Easy as always. Apt deco is great!

Sarah
10/16/2024
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"Concerned that tape was applied directly onto the wood. Concerned regarding scratching during removal. Hopefully not. Not happy with the 60% fee."

Rea
10/16/2024
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Communication was flawless. Pick up men were polite and friendly. Very professional.

Elisa
10/16/2024
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Very fast

Charles
10/16/2024
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Very nice gentlemen

Aileen
10/16/2024
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Great experience

Katie
10/16/2024
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N/A

David
10/16/2024
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Very nice gentlemen who got the job done fast and carefully. Ten stars rating for sure. Thank you apt deco for such great movers I will continue to shop through apt deco because the service was so great. TEN STARS. THANK YOU.

Andrea
10/16/2024
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Good experience except for the updates system. I was shown an estimated delivery time in the tracker that was an hour off. I refreshed the system and the delivery changed to an hour earlier than anticipated. I also did not get a call 30 minutes out, but ten minutes out.

Claire
10/16/2024
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Very nice and problem solving pick up people awesome

MaryAnn
10/16/2024
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Very friendly and awesome pick up! The drivers were quick and professional answered all of my questions!

MaryAnn
10/16/2024
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Nice process of delivery but the product has a defect that I am not sure was caused by the moving process or was falsely withheld from advertising on the product page.

Sarah
10/16/2024
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Clear communication. Fast and easy!

Gary
10/15/2024
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Good!

Mini
10/15/2024
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Very impressed

Francoise
10/15/2024
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All good

Emily
10/15/2024
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Seamless and very professional

Hazal
10/15/2024
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Very professional delivery

Beth
10/15/2024
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Delivery guys were very polite, clean and quick. The seller did not clean their item before sending it.

Annamarie
10/15/2024
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They were great! Very efficient

Ellen
10/15/2024
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They called before they arrived, they were extremely courteous and they were careful with my furniture during delivery.

Elaina
10/15/2024
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Well organised

Yulia
10/14/2024
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Very kind and helpful

Elizabeth
10/13/2024
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Overall good experience

Jian
10/13/2024
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Such sweet guys - kind, efficient, fast, not angry that I missed the bell the first time they rang!

Janette
10/12/2024
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Very easy. Only issue was the pound of flesh charged by AptDeco

Daniel
10/12/2024
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Efficient and courteous

Cathy
10/12/2024
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It was very convenient.

Eileen
10/12/2024
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carlton was lovely, quick and efficient. very impressed.

erika
10/12/2024
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Great service!

ROSEMARY
10/12/2024
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Very nice and helpful.

GHITA
10/12/2024
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Wonderful

Meg
10/12/2024
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👍👌🤝

Josh
10/12/2024
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This was at least the second pickup I’ve had with Tranell and he is both professional and friendly. AptDeco is lucky to have him

Louis
10/11/2024
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Excellent service

Cartlon
10/11/2024
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They made it easy. A+++

Jessica
10/11/2024
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The guys were nice & as efficient as could be!

Phillip
10/11/2024
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The movers were very polite and careful. They were also extremely efficient.

Tasha
10/11/2024
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Your service is excellent

Sue
10/11/2024
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Easy and reliable

Connie
10/11/2024
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Anthony and his assistant were very nice and right on time. Thank you!

Diana
10/11/2024
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Ivan arrived early which was great! He was friendly and professional.

Erin
10/11/2024
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Jose and Chris were awesome! Very prompt, efficient, kind, and respectful of the furniture and our space.

Felicite
10/11/2024
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They were efficient and friendly, great experience.

Matt
10/11/2024
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Pick up time changed multiple times, but they came within the window. Nice, professional person.

Laura
10/11/2024
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Jonathan was exceptional! So friendly, professional, and thorough with the delivery.

Alec
10/10/2024
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Great service. Smooth delivery and nice, professional guys.

Joshua
10/10/2024
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Very pleased with their professionalism.

Mike
10/10/2024
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Very good experience. They were quick and efficient

Micah
10/10/2024
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good

Ash
10/10/2024
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Simple. Quick. Andrew and coworker courteous and professional. No issues. Very satisfied

Reggie
10/10/2024
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They were very courteous and professional. Wrapped item completely and took care handling down stairs

Jeanette
10/10/2024
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Very easy and seamless

Alexis
10/10/2024
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The delivery team was courteous, quick and efficient. They were very nice to deal with and worked in a very clean and organized manner.

Vince
10/10/2024
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Quick, efficient, kind and friendly!

Chelsey
10/10/2024
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The team did a great job

Paul
10/10/2024
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Professionals, excellent handling of my item

Bonita
10/10/2024
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The table arrived damaged. The driver was nice though.

Simon
10/10/2024
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Really quick and painless. Best way to get affordable secondhand furniture in New York City

Amanda
10/9/2024
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Delivery was on schedule, driver communicated well, was very professional, and the item was in the condition specified. Thanks again aptdeco!

lee
10/9/2024
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They were professional and efficient and get in and out smoothly

Raymar
10/9/2024
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Jose A was professional and courteous. He even relayed a positive message from the seller that she hopes we enjoy the table.

Dena
10/9/2024
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Excellent communication about arrival time, friendly, efficient, Jose and his coworker (sorry I didn’t get his name!) were terrific! 5stars! Re: chair being “completely” wrapped, yes chair and cushions completely wrapped & taped up, underneath chair+the legs weren’t, probably makes it easier to transport. They were careful going through doors hallway &stairs outside. Thanks for great service!!!

Elaine
10/9/2024
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Quick and professional

Jake
10/9/2024
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He was so great! He made sure I felt comfortable with how my new table worked and was very helpful.

Gianna
10/9/2024
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Carlton G and his teammate were very nice, professional, and efficient. My sofa sectionals were wrapped and removed within 10 minutes.

Linda
10/9/2024
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Friendly, quick and respectful service.

Mark
10/9/2024
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Juan and his partner were both great. Professional, easy to work with etc

Jessica
10/9/2024
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Very professional and helpful.

Susan
10/9/2024
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Item was not in promised condition but delivery guys were great.

Jon
10/9/2024
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They communicated their arrival time and requested specific info to help them park etc

Lisa
10/9/2024
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Excellent as usual!

Tamarra
10/9/2024
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Quick and easy

Nicholas
10/9/2024
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Great experience, would use again! Dresser was missing a knob which wasn’t noted in the listing, but I swapped them out so not the end of the world.

Leigh
10/8/2024
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Easy to work with and very polite. Great customer service - Five Stars

Sam
10/8/2024
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Pickup was very smooth! Team was efficient and friendly!

Emma
10/8/2024
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The table is badly stained and there are broken/missing tiles. Not what was represented on the listing. Very disappointed.

Aline
10/8/2024
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They were both wonderful. Friendly, warm, and knowlegable. I felt very confident with their work, and they took extra care to make sure they were taking good care of the furniture.

Cynthia
10/8/2024
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Great!

Sophie
10/8/2024
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Efficient and personable service.

David
10/8/2024
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Very communicative and prompt! Literally no hassle at all 10/10

Aimee
10/8/2024
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They were great! Super nice and quick

Chloe
10/8/2024
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Very timely and fast delivery

Kelly
10/8/2024
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Great experience

Dean
10/8/2024
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Very quick and easy!

Wesley
10/6/2024
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Great transaction i look forward to buying again!

Lesley
10/6/2024
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Very seamless, easy and quick

Nava
10/6/2024
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I was looking the piece over and I was pressured to hurry and told repeatedly that if I want satisfied they would take it back to dispatch . The desk needed minor assembly, they didn’t have the right tools and complained how long it was taking and again I was pressured to send it back . This was quite off putting . I didn’t tip them because of this

Deborah
10/6/2024
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Quick drop off!

Ashley
10/5/2024
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Polite, quick, and professional. I couldn't ask for better service

Andrea
10/5/2024
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Timely delivery and very wonderful delivery team!

Madison
10/5/2024
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Very nice delivery guy. Courteous and helpful.

Deborah
10/5/2024
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Guys were great! Very nice. Worked quickly.

KC
10/5/2024
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Great communication and easy to work with!

Ashley
10/5/2024
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They were great, quick and professional.

Jennifer
10/5/2024
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Excellent and efficient service from the team

Matthew
10/5/2024
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Easy and seamless

Alexis
10/5/2024
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Tranell and Josh were fantastic! They brought in an assembled the couch quickly and carefully. They make a great team

Amita
10/5/2024
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The delivery guys where awesome. Friendly, courteous and professional. They did a terrific job on a very tight fit.

Angeli
10/5/2024
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Davon and John did a terrific job fitting in a sofa bed in a tight spot. They were friendly, courteous and highly professional.

Angeli
10/5/2024
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"Overall experience very good Very pleasant and courteous"

Joan
10/5/2024
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Very friendly, efficient and careful!

Samantha
10/4/2024
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Very efficient and incredibly polite.

Giselle
10/4/2024
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They called me as noone was home and placed the item where we asked for. Really happy to say that the team did the delivery very nicely.

Suneetha
10/4/2024
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Went very smoothly. Thanks to the team

Thacher
10/4/2024
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Nice and fast

Charles
10/4/2024
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Super quick and easy. They were great 11/10

Bennett
10/4/2024
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Timing was horrible today, half day wasted.

Joe
10/4/2024
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Very happy with the process and the quick delivery! I also love my new desk!

Ellie
10/4/2024
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Delivery arrived in my requested window and the driver was great at sending updates along the way so that we were ready to accept the delivery on time.

Raluca
10/4/2024
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Excellent experience! (:

Katherine
10/4/2024
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Juan was so sweet and efficient! Great service

Alexia
10/3/2024
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Great super easy to work with

Devorah
10/3/2024
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A very smooth and enjoyable customer experience. Juan T and his colleague were professional, friendly, and took great care of us! They were very communicative about the arrival time and got the job done efficiently.

Crystal
10/3/2024
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Delivery team was timely, pilote, friendly and moved so fast! Thank you so much.

Gráinne
10/3/2024
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Both guys were professional and very carful carrying the piece downstairs without touching the walls

Mihaela
10/3/2024
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Very fast and efficient. Courteous.

Margaret
10/3/2024
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Very courteous & professional

Jeanette
10/3/2024
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Team was quick, courteous and efficient. Arrived slightly before the window, but communicated well in advance.

Ashley
10/3/2024
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Really quick, efficient, professional, polite, and clean! Got everything done way earlier than I expected and arrived just in time. Thank you so much!

Sara
10/3/2024
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Quick and efficient pickup and great communication from the driver. Thank you!

Janet
10/3/2024
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Ivan and his teammate did a great job keeping me posted as to when they would be arriving. They were very careful in wrapping the furniture piece and taking care of getting it to the service elevator. Very courteous and friendly guys. A very positive experience for my first sale with AptDeco.

Randy
10/3/2024
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Delivery team were great! Very nice and curious. The chairs in way worse condition than described in the listing. None of the photos showed the damage!

Brady
10/3/2024
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Great experience - from buying, scheduling, to delivery.

Katie
10/3/2024
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Purchasing from AptDeco was so easy and the delivery service was smooth. I would highly recommend Juan T. He even took the time to tighten a leg that was loose.

Monica
10/3/2024
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"Delivery guys were good Felt surprised that the AptDeco fees were so high, a bit like a bait and switch that the item was listed for $XX but then the actual cost is $XX + $delivery fee (not a surprise) + $AptDeco fees (that was a surprise). obv would probably hurt your sales but a bit annoying that the fees aren't in the price that people initially see"

Tom
10/3/2024
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Everything was great. I only have two complaints. 1) the couch is nearly 2 feet wider than the provided measurements. 2) I suspect the previous owners had a dog even though the post said it was a pet free household. There is a mild pet odor on the couch, but I imagine it will fade with time.

Robert
10/3/2024
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Very good

Pam
10/3/2024
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Great team. They were happy to help

Michael
10/2/2024
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They were very communicative and easily unloaded the furniture piece where we requested it

Sarah
10/2/2024
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Great!

Kassie
10/2/2024
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Great!

Linda
10/2/2024
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Elijah and the team were friendly, professional, and SO FAST. I couldn’t believe how easy it was.

Hope
10/2/2024
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Juan and the other man were professional, quick, polite, and made it easy to have the items I sold moved out

Rebecca
10/2/2024
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Sweetest guys! Very efficient!

Annie
10/2/2024
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Very easy

Natalie
10/2/2024
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They were on time, considerate, and efficient. They quickly figured out how to disassemble the piece and easily get it out.

Heather
10/2/2024
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Great communication about damaged item. Delivery drivers put the cabinet exactly where I requested. Smooth process

Destinie
10/2/2024
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Friendly professional easy to work with!

Catie
10/2/2024
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Very nice and efficient

Brigitte
10/2/2024
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Great

Marquis
10/2/2024
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Great

Hallie
10/2/2024
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Great service/ team - efficient team was led by Elijah (not an option in the pull down menu)

Hallie
10/1/2024
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Tranell S and his partner were friendly & professional. They quickly removed the legs from the sofa, used blankets to wrap the exposed velvet and managed to carry it down 89 steps. Great job.

Shawn
10/1/2024
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Ewen was perfect!

Catie
10/1/2024
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Great team, delivered quickly.

Antoinette
10/1/2024
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I thought delivery was fine but …… he was rushing set up and we tried to tell him that it wasn’t set up correctly. So we had to instruct him where the issue was. A shelf hook was missing but we can get that from the the brand but pretty sure it’s somewhere in the truck. He just seemed rushed. Otherwise it was a good delivery experience in terms of nothing getting broken… set up mostly was good.

Melissa
9/30/2024
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The delivery scheduling and lateness was unprofessional. The seller originally told me it would be delivered Thurs, when picked up from the selling location. I rearranged my day and stayed at the house all day Thurs to learn half way through it would not be delivered. When Aptdeco confirmed it would be Sat we had to cancel our weekend plans to wait 11-3, the delivery showed up at 5, 2 hours late.

Kaitlin
9/29/2024
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They were late but I was informed beforehand. And they weee very friendly abd professional. Very apologetic about it

Peter
9/29/2024
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Clifton & co were great! Efficient. Thanks

David
9/29/2024
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they were so nice and helpful!! such an easy delivery experience for me

Katie
9/28/2024
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Great experience! Super efficienct, arrived on time and early in the delivery window

Sam
9/28/2024
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The team was very efficient and quick with dismantling, wrapping, and getting the sofa out of the apartment. They were also super friendly!

Lucia
9/28/2024
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Very quick and professional

Justyna
9/28/2024
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Had an amazing experience with the team. Very professional, prompt, and highly personable! Was an overall great time!

Benjamin
9/28/2024
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They were great and easy to work with!

Zach
9/28/2024
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Delivery experience was good

Candice
9/28/2024
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Communicative, fast, and efficient. Careful and courteous of space. Great experience

Veronica
9/28/2024
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Very quick, very nice. I had a bunch of moving boxes around but they got it done very easily!

Sadeysa
9/28/2024
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They were nice an efficient, but seemed rushed, asking for my signature before I could look the item over. They didn’t offer to lift my tv onto the stand (I was able to manage), but that would’ve been nice.

Lily
9/28/2024
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Great!

Windy
9/28/2024
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Very easy, very friendly. No issues.

Robert
9/28/2024
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Super friendly, efficient and professional

Julie
9/27/2024
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Anthony and Cedric were friendly, upbeat and did a perfect job.

Caitlyn
9/27/2024
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Quick, easy, accurate time

marie
9/27/2024
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Top & Top

Lorenzo
9/27/2024
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On time and efficient

Michael
9/27/2024
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Davon and his partner were phenomenal

Dean
9/27/2024
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Very nice guys and communicative

Zhi
9/27/2024
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Very courteous, careful, and efficient delivery

Mathilde
9/27/2024
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Team was friendly and efficient!

Diane
9/27/2024
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They were early and fast.

Lisa
9/27/2024
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Friendly, courteous, on time

Maxine
9/27/2024
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Good communication and really efficient.

Liz
9/27/2024
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Carlton and team were very professional and efficient in their wrapping and removal of the furniture. Thank you!

Jennifer
9/27/2024
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Seamless and professional! Would recommend.

Annie
9/27/2024
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Amazing service- on time, fast and kind!

Giulia
9/26/2024
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Quick and easy ordering. Love the delivery updates.

Jennifer
9/26/2024
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They were great! Very communicative.

Sylvia
9/26/2024
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Great

Pascale
9/26/2024
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Jose and the other gentleman were extremely courteous, professional and friendly!

Betsy
9/26/2024
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Holy cow the overall experience was so smooth and exceeded my expectations. I’m a permanent client of AptDeco, so glad I found you guys! Sydney has been PHENOMENAL as well, giving timely, helpful, and wonderfully upbeat responses

Uzo
9/26/2024
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Pickup guys were very nice young men; professional and courteous

Nina
9/26/2024
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Efficient delivery of great furniture - thanks!

Zane
9/26/2024
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They were great.

Winslow
9/26/2024
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simply perfect

Hubert
9/25/2024
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They were great- efficient and professional

Traci
9/25/2024
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very nice, took a few tries to get the couch delivered but overall happy w the experience and couch!

Nicole
9/25/2024
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The best ever

Noah
9/25/2024
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Communicated well, easy and friendly to work with, explained the process clearly. Great job.

William
9/25/2024
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Great

Kristen
9/25/2024
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Amazing, so nice and helpful! His partner as well :)

Jackie
9/25/2024
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Great. AptDeco pickups have always been a pleasure.

Louis
9/25/2024
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Quick and pleasant

Diana
9/25/2024
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Couldn’t have been easier. Total pros. A++

Gary
9/25/2024
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great experience! would do it again. thanks!

Amy
9/25/2024
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Excellent!

Francesca
9/25/2024
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Davon was great with his team

Pouneh
9/25/2024
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Great experience, totally seamless. Excellent communication and updates.

Rachel
9/24/2024
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Right on time and as described

Eileen
9/24/2024
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The team was awesome, early, quick and professional

Brian
9/24/2024
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Juan was communicative, prompt, helpful, and kind.

Allison
9/24/2024
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Very easy and pleasant

Katherine
9/24/2024
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Wonderful. He text me multiple times. I was able to let him know pick up instructions

Dr Ann
9/24/2024
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Everything went according to plan. Your reps were professional, courteous and careful with the furniture

Andrew
9/24/2024
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Great service, friendly, courteous, set it up exactly where I wanted it

Amanda
9/24/2024
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Great customer service for letting me return an item whose condition was not as advertised.

Cheryl
9/24/2024
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Very satisfied. Excellent service. This is the best way to sell furniture you no longer need.

Rekha
9/24/2024
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Very efficient and kind. Excellent service

Megan
9/24/2024
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The crew was business-like and did the job efficiently.

Sharmila
9/23/2024
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Altho delivery time was not in the preferred window, I was kept updated frequently. Delivery was efficient and the team was very careful of walls, etc. Love my recliner! I've learned that if you see what you're looking for, buy it. Otherwise it will be gone next time you look for it!

Tanya
9/22/2024
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Perfect

Howard
9/21/2024
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Careful, friendly, courteous, just so nice

Thomas
9/21/2024
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"Very nice, courteous and professional driver. Beautiful piece exactly As described ."

Liz
9/21/2024
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Davon was cheerful, efficient and courteous

Bria
9/21/2024
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All around great experience

Tara
9/21/2024
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Good experience

Caroline
9/21/2024
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Very nice

Mercedes
9/21/2024
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Super easy and fast. No negatives!

Duncan
9/21/2024
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Quick and easy

Millicent
9/21/2024
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All good

Linda
9/21/2024
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Super easy process. Friendly, neat, professional movers. Very pleased with the entire experience.

Luci
9/21/2024
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Easy going, polite, knowledgeable

Chris
9/21/2024
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Davon and his partner were EXTREMELY friendly, and took great care with our delivery. They made the entire process seamless and easy. They are the BEST!

Alex
9/21/2024
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Came on time, very nice and helpful.

GHITA
9/21/2024
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Great!

Sarah
9/21/2024
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The delivery guys were great, pleasant and fast. But the window I was told by the company (9-12) was not honored. You all confirmed it via email, but the item was picked up at 2:15.

Brett
9/21/2024
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Clifton and his partner were extremely professional and went above and beyond to help with a very complicated disassembly and packing process. They were very knowledgeable, came prepared with tools, and the process went super smoothly. They were very careful to preserve the condition of the table over the multi hour long effort. 10/10 — these guys deserve a promotion.

Jonathan
9/21/2024
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The sofa has significant stains not mentioned or pictured in the listing. I would not say these are minor blemishes that you would not notice.

CJ
9/20/2024
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So easy and professional, thank you!

Penny
9/20/2024
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The table is more worn than was stated. The legs are scractched, making the table look old. The delivery was very smooth.

Marilyn
9/20/2024
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Davon was great , responded to my text about driving up to garage . He was prompt and professional!

Andrea
9/20/2024
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This was a pickup from a return.

Leila
9/20/2024
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Quick and seamless

Lindsey
9/20/2024
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Friendly and professional

mario
9/20/2024
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The two delivers were extremely friendly, including to my two kids. The item was wrapped well, and they carried it in carefully and got it in place. The item was in extremely good condition as advertised, and I Feel like I almost got a new sofa

Katie
9/20/2024
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Friendly, quick, great

Heather
9/19/2024
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They were great! Professional, nice, friendly and quick. You have great employees

Karen
9/19/2024
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Great experience. The bed is gorgeous and the delivery team was courteous and efficient.

Victoria
9/19/2024
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Davon and his helper did an excellent job navigating the stairs of my walk up and delivering and reassembling the sofa and were very kind and helpful

Max
9/19/2024
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Service was great. Rug is stained and has a loose thread

Bria
9/19/2024
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The delivery team was terrific.

Jane
9/19/2024
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They were so lovely, professional and funny!

Elena
9/18/2024
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The team went above and beyond to make sure that my couch fit in my very narrow building/doorway, and put everything exactly where I wanted. they worked together well and were extremely professional.

Natalia
9/18/2024
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They were patient, allowing me to examine the dresser prior to approval. And then moved the item to my desired location. Davon G was the ultimate professional.

Signorét
9/18/2024
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Driver was patient. Arrived earlier than expected and I had stepped out for a quick errand since app had shown arrival would be more than an hour later. Driver himself said he was unexpectedly rerouted for my delivery but was patient in waiting for my return. So, I appreciated his and his partner’s flexibility. They took care of my chair in bringing it into my apartment.

Cheryl
9/18/2024
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Carlton and his team were great! I wouldn't have been able to move this without their help.

Hannah
9/18/2024
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First time using this service but it was great and had great communication

ANGELICA
9/18/2024
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the chairs arrived filthy and covered in pet dander. I'm having to pay $100 to get them professionally cleaned. My home started feeling itchy the second they arrived. delivery team was great and prompt and communicative

Aaron
9/18/2024
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Efficient courteous prompt

Bria
9/18/2024
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Quick and easy. Great

David
9/18/2024
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Great! Quick and courteous!

Sasha
9/18/2024
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Jose was delightful. The other young man was a great worker. They were very efficient. Enjoyed their company. I need to tip them so send me a number that works with Venmo

Sharon
9/18/2024
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The team was very friendly and professional and did a great job being careful and respectful of my home and sofa they were taking. Thank you.

Steve
9/18/2024
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Great guys — Ferdinand W was our driver — name not listed

Michelle
9/18/2024
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Great communication and delivery by Ivan!! And love my new ottoman :)

Erin
9/18/2024
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All three movers were so helpful and polite. They made sure to remove the table quickly and professionally. Great experience :). I wish I could tip for a pick up on this website.

Sarah
9/18/2024
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Efficient, timely, and professional

Lauren
9/17/2024
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Amazing duo! Handled the couch delicately and were very professional

Jennifer
9/17/2024
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incredibly nice guys and professional

Thomas
9/17/2024
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The team was great! Super quick and effective.

Callie
9/17/2024
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Quick and easy. Team was professional and pleasant.

Erin
9/17/2024
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The team was kind, professional and efficient. Thank you!

Britania
9/17/2024
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They were early which I preferred and were super fast and professional

Brian
9/17/2024
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Quick and easy, good communication.

David
9/17/2024
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Communication was clear between parties and piece arrived in good condition and was placed quickly. Ver y professional.

Christopher
9/17/2024
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Convenient, but the commission rate has become too low.

Dina
9/17/2024
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My apartment complex is big. They asked where to park which made it easier for them to pack up as well. Professional, quick, and courteous.

Kouichi
9/17/2024
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Carlton was fast, professional and friendly. Thank you!

Samuel
9/17/2024
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fantastic stress-free experience! friendly and careful delivery. 10/10.

emily
9/17/2024
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Great service!

Robert
9/17/2024
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Very quick and easy. Guys did the job well.

Edward
9/17/2024
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Guys were great and did the job well. Very much appreciated. I also liked that they put the table back together for me.

Edward
9/17/2024
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Why did I get a COI and pay a delivery fee for the chair to be dropped with the front desk and not delivered to my door? I’m 8 months pregnant.

Michelle
9/17/2024
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Carlton was great! The delivery was timely and he was very accommodating of the location that the bed would be placed.

Michelle
9/17/2024
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Very happy

Elisabeth
9/15/2024
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They were friendly, kept me informed of when they'd arrive, they were quick, efficient and careful. They did a great job and were so nice.

Judy
9/15/2024
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My table was extremely dirty and sticky but the delivery guys were great!

Ana
9/15/2024
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Delivery team was great. Unfortunately the item was in worse condition than advertised showing much more signs of wear than expected

Marcus
9/15/2024
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Great delivery team. They were able to deliver earlier than expected and called to make sure it would be okay. Very efficient, friendly and professional.

Kyle
9/14/2024
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Professional and accommodating

Lydia
9/14/2024
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This was my 1st time purchasing from AptDeco and from beginning to delivery it was such a great and easy transaction. Ewen was friendly and brought my item to my door, as I requested. Couldn’t have gone any easier.

Patricia
9/14/2024
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Jonathan and his team were very personable and got the job done quickly, efficiently, and well.

Sarah
9/14/2024
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Went smoothly

Meg
9/14/2024
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Professional, quick and punctual

Tanisha
9/14/2024
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Awesome! Super efficient and super friendly team!

Jack
9/14/2024
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Very quick and efficient. Friendly, too.

Amira
9/14/2024
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Excellent

Surendra
9/14/2024
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Wonderful experience. In and out with care and a smile. Couldn't ask for better.

Suzanne
9/14/2024
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very quick and seemless. all i ordered was a chair for this delivery so it was pretty light. I met the team outside and they walked it up to my door for me where they took a picture of it- then i took it into my apartment and am very happy! thank you

Gehan
9/14/2024
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Professional, courteous, efficient

Sylvie
9/14/2024
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Seamless experience with lots of updates.

Jane
9/14/2024
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"Very happy. Very professional"

Don
9/14/2024
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Awesome team. Super friendly and respectful. Very efficient.

Tara
9/14/2024
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Great, adaptable team that moves the items expertly. Note that the bookshelf could not come apart completely and they were still able to handle it no problem.

Lloyd
9/14/2024
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Very nice, fast, easy

Robyn
9/14/2024
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They were great! Kept in touch, very professional and helpful

Colleen
9/13/2024
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They arrived in the delivery window and promptly and professionally brought the couch up stairs and unwrapped it where I wanted it

Jules
9/13/2024
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I work from home, and the teams arrival conflicted with my scheduled meeting. Other than that the transaction was smooth.

Anissa
9/13/2024
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Absolutely fantastic service!!! Davon was so kind and mindful, delivered everything with care and made the experience amazing-- would totally buy from apt deco again

Hannah
9/13/2024
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Quick and easy. Would use the service again.

Kouichi
9/13/2024
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Carlton was prompt, polite and professional.

Lawrence
9/13/2024
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Very easy

Matt
9/13/2024
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Very seamless experience! Arrived on time and early. Andrew G and partner were professional and courteous. They deserve a raise!!

Tom
9/13/2024
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Professional, on-time, efficient and friendly

Angela
9/13/2024
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The team was efficient and professional

Michelle
9/13/2024
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Seamless

Marisa
9/13/2024
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Davon was awesome and so accommodating and friendly!

Mark
9/13/2024
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I loved the entire process. I got text messages along the way letting me know when the driver was nearby and approximate time arrival etc. they were very pleasant and kind! Best experience so far!

Sanam
9/13/2024
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Easy and fast (except seller canceling on me the first time)

MARGARET
9/13/2024
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Davon and team were extremely professional, knowledgable, polite and friendly! They arrived on time and kept in touch the whole way. I am very happy with the pickup! Thank you!

Salem
9/13/2024
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Very prompt and professional

Addi
9/13/2024
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Team arrived on time, gave me advance notice, clear instructions. It was all quick and very smooth

Thais
9/13/2024
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Professional and friendly. They were conscious of the living area. Set up was quick

Remonia
9/12/2024
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They were communicative, on time great

Ledra
9/12/2024
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Perfect

Andrew
9/12/2024
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Professional friendly

Jennifer
9/12/2024
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Davon and his partner were extremely professional and pleasant to work with. Very conscious of being careful around fragile items in my apartment.

Trey
9/12/2024
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Quick and careful

Anne
9/12/2024
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Davon was great, professional and friendly. I was impressed with the care he took with the sofa as well. It made me want to use the platform again in the future.

Amanda
9/12/2024
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He was great. Just thought the advanced text saying if giving a tip he preferred cash was a bit odd

Maurice
9/12/2024
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The experience was great-timing was on point, the crew was fast, efficient, & curteous.

George
9/12/2024
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Both men were friendly, nice and very helpful. They are NOT the reason I'm unhappy with my item that was delivered. The item that was delivered was NOT as it was described.

Leila
9/12/2024
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Quick & easy !

Cynthia
9/12/2024
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The delivery guys were awesome. The dresser is beautiful, but it’s missing some screws so it is wobbly and I can’t start using it yet :(

Eric
9/12/2024
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It was very quick and easy, and delivery especially was quick and easy. Delivery furniture in New York is usually a hassle, but Juan and his guy were very good.

Edward
9/12/2024
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Great!! So efficient and easy. Great delivery person. The item was quite a bit dirtier than expected but overall happy with the process.

Sterre
9/12/2024
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Jonathan was a great communicator, super responsive and flexible. Nice to have a painless delivery!

Courtney
9/12/2024
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Great service, price and value. Thank you

Judith
9/11/2024
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All perfect.

Angel
9/11/2024
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So fast and professional! They should be paid a premium.

ABBIE
9/11/2024
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Very easy and super helpful!

Liz
9/11/2024
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Ewen F. and his partner were excellent!

Alison
9/11/2024
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Went smoothly without the need for my involvement.

Sandhya
9/11/2024
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Easy pick up

Shannon
9/11/2024
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Great and easy

Pascale
9/11/2024
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They were great!

Haley
9/11/2024
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apt Deco delivery is very accommodating, thank you

Denise
9/11/2024
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Great delivery. Very friendly, nice guy.

Suzanne
9/11/2024
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Fantastic and quick service, very professional. Made removing my couch a breeze. I’d give them six stars if I could. Fantastic work.

Norman
9/10/2024
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Great experience. My one feedback is that they wear shoes in the house. Please provide workers with shoe covers

Andrew
9/10/2024
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Quick and easy

Greg
9/10/2024
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the shelves were too tall for the elevator but these guys made it work!!

Margaret
9/10/2024
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Wonderful, Jose was lovely

Filippa
9/10/2024
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Super kind and professional. Were careful and courteous. Thanks again.

Albert
9/10/2024
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Great communication, very professional

Bill
9/10/2024
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Drivers were nice and my interaction with them took about 60 seconds. Ideal.

Michael
9/8/2024
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Very efficient and helpful!!

Caroline
9/8/2024
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Clifton and his partner were great! The items were not as described but that was unrelated to the delivery.

Adina
9/8/2024
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Prompt delivery.

Catrina
9/7/2024
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The other guy was great too.

Yukiko
9/7/2024
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Easy smooth delivery and very nice delivery team!

Douglas
9/7/2024
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The team were awesome! They communicated ahead of time and were super prompt and professional during the pick up. Thank you :)

Jen
9/7/2024
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Carlton was fantastic! Super timely, got the couch in with great care and put it back together for us

Alma
9/7/2024
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Team was polite and very friendly. They moved the piece safely.

Maria
9/7/2024
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The pick up was quick and seamless and they were very friendly and courteous!

Morgan
9/7/2024
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They were friendly, respectful, professional and efficient. They explained all the steps and were very quick.

Angela
9/7/2024
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Great as always, polite and on time thank you!

Briana
9/7/2024
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Thank you!

Briana
9/7/2024
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Pleasant and listened to my concerns re floor. Efficient

Suzy
9/7/2024
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Clifton’s team was extremely courteous and professional. Very quick as well. Would recommend them to anyone.

Darlene
9/7/2024
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They were quick and nice to work with.

Colin
9/7/2024
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Clifton and his team were wonderful! Thanks so much.

Anna
9/7/2024
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Very easy and pleasant

Christina
9/7/2024
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Very nice and quick. Everything good.

Alberto
9/7/2024
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The original team refused to assemble the item, even though the website says “assembly” many times. I had to wait several days for the assembly, which is v unfortunate when waiting on a bed. The team were nice, but after they left we had to partially dissemble the bed to move it bc they assembled it blocking a window, and we discovered there were several screws left out or stripped.

Batya
9/7/2024
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Fast and efficient.

Robert
9/7/2024
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Delivered on time and in good condition. Courteous and professional.

Christopher
9/6/2024
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Delivery was fast, painless and very professional.

Anna
9/6/2024
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Easy and straightforward, but delivery cost and fees are very high. Try building that cost into the item price so people won't get sticker shock

Matthew
9/6/2024
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They were great, efficient and professional

Shannon
9/6/2024
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"The team was Friendly and professional. Great guys. The product itself was def not what I expected. It is not a dining table it is more of a workshop table"

George
9/6/2024
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Delivery team was on time and picked up the item easily.

Joanne
9/6/2024
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They were quick and courteous!

Nikki
9/6/2024
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Nice, easy and professional

Katie
9/6/2024
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These were two of the most professional and courteous people I have met! Having people pick up or deliver to your home can be stressful and they were so joyous and courteous of my floors and rugs, it was an absolute easy experience.

Margo
9/6/2024
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Great guys - super friendly and helpful

Judy
9/6/2024
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Very nice, brought it upstairs

BB
9/6/2024
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Excellent

Rohan
9/6/2024
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So fast & easy!! Thank you for such a swift process

Emily
9/6/2024
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Great delivery team. But delivery was missed and delayed several times, no compensation offered from apt deco. Was disappointed to see (2-3 week delay).

Andrew
9/6/2024
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Amazing team!

Greg
9/6/2024
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Very efficient, no issues.

Sonia
9/6/2024
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Davon and Rhonda were amazing! Efficient and the most coordinated moving pair I've ever seen.

Sarah
9/6/2024
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Well done. Pleasant service.

Joshua
9/6/2024
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Davon killed it, very kind and very efficient

Alexis
9/5/2024
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The delivery team communicated with me about arrival time, had the right tools to take the items, and were quickly on their way. That’s all I wanted.

Jewell
9/5/2024
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Great team, super friendly, professional and fast!

Alma
9/5/2024
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Davon G was awesome! He was so kind and polite. He was also very efficient and careful while moving the furniture

Stephanie
9/5/2024
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My husband met them. He said they were excellent--quick and careful.

Francine
9/5/2024
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The movers were very nice, quick with packing up

Katie
9/5/2024
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Super nice, quick, and respectful!

Devon
9/5/2024
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Super nice guys super easy - delivered and set up in 5 mins

Eric
9/5/2024
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They asked for gratuity in the text but I had no idea and didn’t prepare for this. I thought they are paid by apt deco as professional movers. I didn’t make much selling on apt deco since half goes to them and I was surprised by this request.

Iphigenia
9/5/2024
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Delivery teams are great! Just wish the customer service agents could be as nice and respectful

Austin
9/5/2024
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They came almost a half hr before scheduled window with no forewarning. I got the text that they'd be here soon at the same time that I got the text asking me to fill out the survey 20 mins after they left. They wrapped the table tops and sides, but not underneath, so there is always the possibility that they could scratch the bottoms of the legs

Jeff
9/5/2024
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Fast, friendly, accommodating

Alexandra
9/5/2024
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Very friendly and efficient

Shannon
9/5/2024
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Great.

Love
9/5/2024
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So easy and helpful!

Olivia
9/4/2024
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Very nice

Mercedes
9/4/2024
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Very professional

Zach
9/4/2024
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They were super great and helpful!

Abigail
9/4/2024
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Great service! Thank you Juan

Michaela
9/4/2024
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Timely and professional

Karina
9/4/2024
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Team was friendly but unhelpful. They couldn’t fit the couch through the door, so they left us to remove the door from its hinges and bring it in, instead of staying to help and make sure everything worked out

Sydney
9/4/2024
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Great experience. Carlton was extremely communicative and very very helpful.

Michele
9/4/2024
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Smooth and easy

Jennifer
9/4/2024
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My only piece of feedback is that the movers arrived smelling like weed, which seemed unprofessional. They entered to my nursery to move the daybed and the sent stayed for a couple of Hours.

Mariana
9/4/2024
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Great service

Hamad
9/4/2024
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Friendly courteous efficient and visually talented to get table out of the room so simply

K
9/4/2024
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Actually I was hoping for a chance to tell you I get many deliveries from you. Devon, Ronda, and Ewan confirm that you employ, polite, professional and flexible professionals. They go above and beyond. Kudos to them—and to your HR folks for selecting such a great team!

Candace
9/4/2024
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Amazing!

Sabrina
9/4/2024
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Delivery drivers arrived early within the delivery timeframe and communicated well, we’re courteous and quick to set up the dresser in my bedroom. However, the dresser has a crack on the bottom not mentioned in the listing. It’s fine since it is purely aesthetic and won’t be seen, but I would have appreciated knowing about the damage beforehand.

Meredith
9/3/2024
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Easy delivery and a beautiful, sustainable piece!

Ellie
9/3/2024
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Great job!

Dana
9/3/2024
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All good

Anna
9/3/2024
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All good

Anna
9/3/2024
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Easy and professional

Joel
9/3/2024
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Great delivery team! Super efficient and reliable.

Sophie
9/3/2024
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Great service - fast and courteous

David
9/3/2024
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Tranell and team were extremely professional, timely and kind. Wonderful service

Taylor
9/3/2024
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Anthony was punctual, professional and delivered the goods!

Howard
9/3/2024
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Want to let you know they broke a leg off the dresser when moving it. It was not broken when they arrived in case the buyer is upset!

Tina
9/3/2024
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Very professional and courteous team

Joe
9/3/2024
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They scratched everything on their way. Doors, walls, furniture. I gave them a good tip, but I’m not happy with the service.

Herman
9/1/2024
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Responsive and quick service!! 10/10

Brendaly
8/31/2024
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Extremely kind and helpful

Dominic
8/31/2024
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Delivery was easy and quick! Delivery men were extremely professional and courteous.

Megan
8/31/2024
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Great!

Jacob
8/31/2024
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Davon and team were great — they were timely, communicated thoroughly, and everything was handled with care.

Kenzi
8/31/2024
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My overall experience was good. I was just disappointed to see that the cabinet was damaged.

Jonelle
8/31/2024
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Easy and professional

Kathryn
8/31/2024
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Seamless and fast

Ford
8/31/2024
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The team delivered 5 items and they were extremely efficient and professional.

Beth
8/31/2024
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On time, great communication, kind, efficient

Patrick
8/31/2024
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Tranell S was great. There was a problem with the stripped screws in the bed that seemed to almost make disassembly impossible, but he figured out a creative solution. I was very impressed with his ability to solve this problem. I actually wanted to give a tip to him and his colleague via venmo but I lost the link, if you could provide it for me, I’d very much appreciate it.

Hannah
8/31/2024
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Great. Very easy.

Ankit
8/31/2024
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Lovely and professional. Couldn’t have been easier.

Mary
8/31/2024
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Jon was the best delivery man I've ever had. Great energy, super helpful, and very polite.

Will
8/31/2024
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Great delivery team - don’t like the “service fee” structure, feels misleading - just include in your prices.

Sarah
8/31/2024
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Davon and team were incredibly professional. Came prepared, assessed the item, immediately got to work. Had it out the door in no time, even though it was a large item with a tricky fit. 100% would use AptDeco services again, huge time and energy saver. Highly recommended.

Shreyas
8/31/2024
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Carlton and his delivery partner were extremely professional, friendly and helpful

Audrey
8/30/2024
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It was a pleasant experience

Phillip
8/30/2024
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The guys were thoughtful, measured carefully, had good ideas about how to overcome obstacles, and communicated with us effectively. They were absolutely wonderful, thank you!

Danielle
8/30/2024
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They were polite friendly and worked hard to be careful with the furniture

K
8/30/2024
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Efficient and courteous pickup

Idris
8/30/2024
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Everyone and everything about pick up was excellent.

Richards
8/30/2024
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The pickup drivers were excellent. I admired their diligence and the teamwork they displayed. Their professionalism made the entire process smooth and efficient. Thank you!

Sharilyn
8/30/2024
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On time, great communication, professional, and efficient

Allison
8/30/2024
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Seamless and easy

Katherine
8/30/2024
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Quick and easy

Michael
8/30/2024
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Jonathan is amazing! We had him for our last pick up and he always is fast and super reliable.

Jazmine
8/30/2024
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The condition of the chairs is more worn than I expected. Delivery was great.

Raissa
8/30/2024
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These guys were AWESOME. Very personable and helpful. They also didn’t mind having our toddler running around :)

Megan
8/30/2024
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The pick up service was so professional and courteous. They stayed in communication until they arrived and I was most grateful. I’ve had a wonderful experience with Apt Deco. Thank you

RITA
8/30/2024
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Driver was not in the list in the survey. This survey is for Ferdinand W.

Francois
8/30/2024
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Super easy - fees felt a little over the top though

Stevie
8/29/2024
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Professional, efficient

Malika
8/29/2024
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Both men were delightful!

Tricia
8/29/2024
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We live in a gated community and Ewen informed me that he tried calling for about 3-4 minutes but we didn’t answer. My husband and I were both home but unfortunately did not get the call. Someone let him in. I’m glad he didn’t give up and was able to make the delivery I apologized and he was very nice about it. I have found all the AptDeco delivery personnel to be very courteous and professional.

Susan
8/29/2024
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Were on time & arrived on the early end of the time window (which i really appreciated). Also, kept me updated on expected arrival time and even let me know once they were looking for parking. Delivery itself was super quick - in and out!

Jennifer
8/29/2024
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Thanks

Maurice
8/29/2024
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Kind and professional

Samiha
8/29/2024
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Quick, easy and super friendly

Annie
8/29/2024
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The guys were great. Very nice and efficient with their time. Highly recommend.

Eric
8/29/2024
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The delivery was seamless! Exceptional.

Ashley
8/29/2024
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Very friendly and effective movers, complimented the lamp too. Very good experience

Ardra
8/28/2024
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Amazing service!

Andi
8/28/2024
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It was great! Quick, efficient and kind

Vanessa
8/28/2024
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Andrew and his helper were so nice and efficient!

Danielle
8/28/2024
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Good overall. They did put it in the room I wanted. My apt is easier to get to.

Irem
8/28/2024
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It was pretty seamless and easy

Stephanie
8/28/2024
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Very professional and efficient

Penelope
8/28/2024
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Arrived before 8 am (which is before the window and before my building allows deliveries or pickups) and did not have updated COI in hand so I needed to bring furniture down myself.

Maurice
8/28/2024
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Quick and easy!

Jessica
8/28/2024
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Great experience - on time and very responsive over text

Emily
8/28/2024
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The pickup team was courteous and professional. I use AptDeco a lot, and that’s why.

Louis
8/28/2024
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Great

Hamad
8/28/2024
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Timeliness, communication and courtesy were all good. The team was not able to take the mattress that goes with the bed they picked up, as a matter of policy. It would have been good to know that in advance.

Ali
8/28/2024
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Very nice

Mercedes
8/28/2024
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Excellent. Efficient

Marissa
8/28/2024
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Really appreciated the communications ahead of time and time tracking !

Anna
8/28/2024
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Much thanks to Tranell and co

Peter
8/28/2024
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Fast, careful, courteous. Perfect.

Hannah
8/28/2024
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Excellent as usual

Louis
8/28/2024
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Great professional efficient work

Sara
8/28/2024
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Great experience

Jackson
8/28/2024
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Great

Lauren
8/28/2024
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Nice guys, moved quickly, I appreciated them doing this

Josie
8/28/2024
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Excellent

Angeli
8/28/2024
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Super smooth order and delivery! Davon was super friendly and careful on a super hot day no less! Thank you!!!

Elise
8/28/2024
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Delivery people seemed frustrated with each other. Would say the assist was really sweet. Nothing bad, could just tell they were having some interpersonal things going on. The shelf almost didn’t fit. I noticed the assist person was more creative in finding solutions and seemed to actually want to get it to fit. I know it’s the end of the day and it was a very heavy item!

Shannon
8/28/2024
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Great couch, fantastic and considerate delivery team!

Emma
8/27/2024
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Great service.

Jeremy
8/27/2024
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Terrific movers. Quick and careful. They were knowledgeable, careful, quick, pleasant!! They were very careful not harming walls etc. excellent!!

Tim
8/27/2024
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Nice and professional

James
8/27/2024
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On time and communicative, thank you!

Penny
8/27/2024
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On time and very professional

Edouard
8/27/2024
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The team was nice, but there are many missing screws from my bookshelves. They are not safely in place and the team did not mention this at all. Overall disappointed by this lack of professionalism. Tried to exit the apartment to talk to them when I noticed this, but they were gone already.

Giovanni
8/27/2024
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Very nice

Mercedes
8/27/2024
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The team was quick and professional

Kate
8/27/2024
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Very smooth. No problems.

Craig
8/27/2024
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Amazing! Friendly. Set up everything, threw out all the packaging. overall a splendid job

Pratyush
8/27/2024
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Fast and easy! Thanks! Highly recommend

Rachel
8/27/2024
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They were quick and professional

Menucha
8/27/2024
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Great!

Amy
8/27/2024
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Efficient and professional

A G
8/27/2024
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Great, easy and quick

Lucia
8/27/2024
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Amazing service. Thank you!

Andi
8/27/2024
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Great experience, very helpful and courteous delivery team

Logan
8/25/2024
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We were tracking the team all day and were very impressed with their ability to nail their arrival time. That never happens! When they arrived they were super professional, kind and efficient- and took care to not damage anything on their way out. A+!

kristina
8/25/2024
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They were amazing and miracle workers!

Madison
8/24/2024
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Great experience with Carlton. Quick, courteous, and professional.

Won
8/24/2024
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great team

Lydia
8/24/2024
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Amazing!

David
8/24/2024
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Efficient and polite

NA
8/24/2024
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Great guys!

Ursula
8/24/2024
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Quick and on time, helpful in taking out of box. Would recommend

Gabriela
8/24/2024
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Jon and partner were great, very friendly and good sports getting a couch up a fifth floor walk up. They could be a little better at communicating with each other when someone is ready to pick up or which way to turn the item.

Vanessa
8/23/2024
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Item as described and delivery was very professional!

Dorothy
8/23/2024
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Davon and team were great

Ernie
8/23/2024
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Carlton and Wes were extremely prompt to the second (which I appreciate), friendly, and informative. Can’t wait to list some more items based on this experience.

Scott
8/23/2024
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The team was on time, communicative and courteous.

Jen
8/23/2024
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Professional

Mercedes
8/23/2024
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seamless and happy to work with again

Stacy
8/23/2024
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ivan and rhonda were quick, professional, and super skilled!

Christine
8/23/2024
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The team was very professional and very kind. They did a great job wrapping the sofa and taking it out.

Hayley
8/23/2024
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very quick and easy!

maddi
8/23/2024
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They were able to schedule earlier before building closes at 4 so that’s was great

Angelo
8/23/2024
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Great job all around - tysm!

Michelle
8/23/2024
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Very friendly, professional, and efficient!

Meredith
8/23/2024
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My second experience with AptDeco and I continue to be impressed by the company and the professionalism of the people.

William
8/23/2024
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The delivery team was so nice and professional. They were very careful with placing the items in the spot we wanted.

Sobia
8/22/2024
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Great service. Quick, professional, kind, courteous, trustworthy, and careful.

Connor
8/22/2024
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Polite, careful, detailed and professional

Renjie
8/22/2024
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Great service, friendly and quick! Very professional

Alma
8/22/2024
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Very positive - punctual, professional, good communication

Genna
8/22/2024
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Friendly, professional, fast.

Nicole
8/22/2024
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The whole team was very nice and professional, and they got everything done super quickly!!

Kallisti
8/22/2024
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Great communication, right on time, quick, and respectful of the space and everything around them.

Cristina
8/22/2024
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Friendly nice and good communication.

Dave
8/22/2024
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They were amazing! Highly recommend!

Joseph
8/22/2024
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nice guys / worked quickly/efficiently

Todd
8/22/2024
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Quick and kind

Veronica
8/22/2024
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Great experience, team was punctual and professional

Genna
8/22/2024
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Perfect

Brian
8/22/2024
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Delivery people were polite, set up the delivery efficiently, and were very helpful

Alec
8/22/2024
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Perfect :)

Seoyeon
8/22/2024
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Delivery was quick and efficient and they were careful not to damage any walls etc.

Caroline
8/22/2024
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The delivery team was great. I’m still quite disappointed that the seller canceled the delivery DURING the original delivery window. That was not ok.

Ana
8/22/2024
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Very professional, communicative and helpful

Simone
8/22/2024
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The delivery was smooth and fast and the delivery people so friendly

Tina
8/21/2024
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I had bought two pieces of furniture from AptDeco. The delivery team is reliable, courteous and responsible. They put furniture to where it should be and picked up garbage! Thanks!

Liu
8/21/2024
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Nice, professional and very careful

Maria
8/21/2024
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Very helpful and kind movers

Ethan
8/21/2024
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The experience was as hoped which is great!

Jim
8/21/2024
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Everything was smooth and the eta software was helpful.

Ellen
8/21/2024
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Efficient, nice

Kendal
8/21/2024
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Davan was great professional and quick!

Teny
8/21/2024
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Great communication!

Vanessa
8/21/2024
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Very nice and respectful teams, worked very professionally

Renjie
8/21/2024
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Quick, polite, friendly.

Mérida
8/21/2024
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Excellent work, friendly

Taylor
8/21/2024
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They were both very kind and efficient!

Rourke
8/21/2024
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Great

Robert
8/21/2024
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Super quick and easy, the pick up people were really nice and communicative

Nicole
8/21/2024
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Davon arrived on time and was very kind and helpful!

Clara
8/21/2024
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Fast and easy! Great communication

Christina
8/21/2024
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Smart and helpful. Perfect.

D
8/21/2024
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They arrived earlier in the time frame which was convenient. The deliverers were friendly, professional and quick. Very pleasant experience.

Max
8/21/2024
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Punctual & polite

Marc
8/20/2024
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Friendly and efficient

Mubariz
8/20/2024
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I wasn’t actually there but it went fine.

Cathy
8/20/2024
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Amazing experience. Smooth delivery.

Mitchell
8/20/2024
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Quick and easy process

Chelsea
8/20/2024
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Great drivers. Courteous and friendly and on time

Dave
8/20/2024
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Jonathan and Chris were very careful and efficient, it was a pleasure having them.

Roger
8/20/2024
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They were extremely professional, friendly and quick. I would use Apt. Deco again just because of them.

Alex
8/20/2024
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It was fantastic! So helpful and professional

Caroline
8/19/2024
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Great, beautiful piece. Delivered as expected - although after delivery and unwrapping the face trim fell off. I think I can fix it myself.

Gregory
8/18/2024
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Such nice guys. Did a great job moving. Thank you!

Lauren
8/18/2024
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Delivery arrived more than 1 hour after delivery window. Delivery drivers were professional and courteous

Jeanine
8/18/2024
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"Jonathan D was excellent! Courteous, knowledgeable, professional & friendly!"

Irene
8/17/2024
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Super nice and easy delivery

Marissa
8/17/2024
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Clifton and his coworker were great. They efficiently got the couch into my living room and clicked it together

Sarah
8/17/2024
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Pickup was completed as scheduled. The team was professional.

Shanthi
8/17/2024
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They came earlier but luckily I was home. Best they come at the window though in future

Iphigenia
8/17/2024
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Jonathan happily wore a mask before entering the home (we are immune compromised) and was efficient and professional.

Susan
8/17/2024
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Quick and easy! The guys were great! Will definitely use AptDeco for all my needs

Dana
8/17/2024
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Easy and stress-free delivery!

Shannon
8/17/2024
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Professional, quick

Vitaly
8/17/2024
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Devon G was awesome! Kind and communicative. The best delivery from Apt Deco I’ve had.

Katherine
8/17/2024
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He was very friendly and considerate. Did a great job getting everything set up. Couldn't have asked for a nicer delivery.

Jon
8/17/2024
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Great delivery. The reps were awesome!

Ian
8/16/2024
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Great professional service, zero hassle!

Dominick
8/16/2024
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Delivery went smooth. All my items look great. And the team was careful and professional

Taryn
8/16/2024
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They were wonderful!

Rosy
8/16/2024
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It was easy and the team were really nice. It was fun talking to them for the few minutes it took to wrap the piece.

Alison
8/16/2024
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Pick up was quick, ccourteously, and efficient.

Anna
8/16/2024
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They were great. Worked hard and fast!

Michael
8/16/2024
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Appreciated communication via texts. Service was prompt and on time

Alan
8/16/2024
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The team was great and worked with us to change the location of the couch. Thank you!

Nora
8/16/2024
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Quick and professional

Travis
8/16/2024
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Jonathan and the team were amazing, it was a very quick and pleasant experience. Great team!

Jazmine
8/16/2024
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He was very friendly and professional

Sophia
8/16/2024
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Awesome service great guys

Sasha
8/15/2024
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They were very polite and worked quickly. The whole experience lasted 5 minutes. Wonderfully fast work!

Astri
8/15/2024
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Right on time and good communication. Quick pick up.

Allison
8/15/2024
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Ewen was very communicative came right one time and was professional and friendly

Christy
8/15/2024
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Quick, efficient, and mindful of the furniture and surroundings.

Andrew
8/15/2024
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Very friendly, quick service. Great experience.

Jonathan
8/15/2024
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The move was quick, efficient, and well communicated!

Maggie
8/15/2024
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Great! Easy to work with

Anne
8/15/2024
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All good

Juan
8/15/2024
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Great!!

Emmy
8/15/2024
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Great delivery guys. Quick and easy

Melissa
8/14/2024
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Edgar and West were professional, courteous, and careful. Excellent experience. Thank you!

MARY
8/14/2024
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flexible and courteous delivery team

rose
8/14/2024
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They were great and very understanding

Irem
8/14/2024
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Went quickly and smoothly

Brad
8/14/2024
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All good. All on time and good communication.

Debbie
8/14/2024
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Kinda confusing setting up delivery, professional and nice delivery team

Jesse
8/14/2024
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Very courteous and polite, quick and professional! Great pickup

Sara
8/14/2024
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Ewen was terrific! Many thanks to him

Casey
8/14/2024
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Great service. I appreciate the text updates on their ETA.

Rekha
8/14/2024
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VerThe professional. Careful with the piece. Communicated well in advance and upon arrival

Madison
8/14/2024
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The delivery team was GREAT. My only criticism is that I wish I could add a tip after the fact as I only had $5 cash to give both guys.

Christine
8/14/2024
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Team was courteous and professional. Fast and nice.

Lauren
8/14/2024
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First team could not do pick up. Team under Edgar was efficient.

Mercedes
8/14/2024
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Great, fast and easy. No drama.

Lisa
8/14/2024
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Fast. Easy. Professional.

Jill
8/13/2024
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Quick and easy

Sherese
8/13/2024
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Very nice and polite

Mercedes
8/13/2024
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"Painless. The guys were great. Arrived on time, took item outside to wrap, so as to not over stimulate my dogs. They were great."

Tb
8/13/2024
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Your team was great. They were quick and even took off the legs when my table didn’t fit through the door at first. Thanks again

Alyssa
8/13/2024
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all perfekt - thx

Hubert
8/13/2024
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Very professional and accommodating

Chance
8/13/2024
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Jonathan was wonderful and so helpful. Would use this service again

Shannon
8/13/2024
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Andrew and his team went above and beyond making sure the piece fit within my tight quarters and in the elevator. Great service

John
8/13/2024
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Anthony was awesome, very simple and easy to track location and timing of shipment

Dalya
8/13/2024
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Timely and courteous delivery

Nadya
8/13/2024
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Anthony was so helpful — he did a great job and was very fast!

Bg
8/13/2024
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It was ok, but the team did not assemble the bed. They just left it there

Daniela
8/13/2024
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Anthony was great! Very professional and fast service.

Jodi
8/13/2024
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Very easy and quick.

Jacob
8/13/2024
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The pickup could not have been easier. The only issue was that the team showed up earlier than expected, based on the estimate from the beginning of the day. I wasn’t quite ready for them.

David
8/13/2024
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fantastic

dianne
8/12/2024
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Fast, helpful, and professional.

Wendy
8/11/2024
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"Friendly and efficient Communication was excellent"

Julie
8/11/2024
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Good

Laurie
8/11/2024
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Great guys delivered this couch, hardworking, fast, kind. Our dog loved them!

Amber
8/10/2024
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Perfect easy quick

Judy
8/10/2024
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Excellent and fast service

Diego
8/10/2024
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Tranell was friendly and prompt with his work.

Devlin
8/10/2024
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Jon was nice and respectful of the property and made the pickup easy and fast

Lin
8/10/2024
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Tranell and his team were SO friendly and helpful. He radiates positivity and kindness. He did a wonderful job picking up our sofa in a careful and efficient manner. We really appreciated him and our experience with him! Tranell was exactly on time to the very minute that we expected him and greeted us with a smile, which made our experience even better.

Leslie
8/10/2024
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Timely, professional, and set it up perfectly.

Sarah
8/10/2024
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The team was cheerful, efficient and kind. 10/10! Thank you guys so much.

Anna
8/10/2024
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The delivery was great. But the piece has a chip on it that was not shown in the photos. It’s quite noticeable and right on top. I would like someone to reach out about this.

Eesha
8/10/2024
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Pleased

Tim
8/10/2024
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Team was many hours early but luckily I was available. Delivery was quick and smooth. Unfortunately the stain that the seller mentioned is CAT PEE which has crusted and makes my whole house smell. Their assertion that this rug was professionally cleaned is false.

Bri
8/9/2024
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So easy

Mary
8/9/2024
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Ahead of schedule and polite

Lauren
8/9/2024
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Davon is awesome, please give him a bonus! He’s always kind and courteous, I’ve worked with him a couple times.

Rose
8/9/2024
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Professional, courteous, and careful

Geneen
8/9/2024
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The delivery men were on time and courteous. The dresser still had dirty items from the previous owner.

Yvonne
8/9/2024
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The team was polite and efficient

Hayley
8/9/2024
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Davon G did a great job making the pickup process seamless. He communicated very well.

Jason
8/9/2024
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Overall positive. Quick. Efficient

Kristen
8/9/2024
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Efficient and friendly

Brent
8/9/2024
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"Devon and Romanine were Amazing!"

Kelly
8/9/2024
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Devon and company were great! Good communication, on time, and super nice.

Esteban
8/9/2024
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The guys were pleasant and professional. I was their 9th delivery of the day and they were still quite lovely.

Kelly
8/9/2024
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all was perfect

Hubert
8/9/2024
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all was perfect

hubert
8/9/2024
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Easy Peasy

Geo
8/9/2024
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Very helpfully, friendly & on time

irene
8/8/2024
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Good communication, put me at ease, delivery was on time and faster than expected

Sarah
8/8/2024
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Handled efficiently and professionally

Clifford
8/8/2024
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Davon and his colleague were totally professional, efficient and courteous. These guys are pros and were a joy to work with.

Michael
8/8/2024
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Over the top professional, and seamless delivery process I have witnessed from any furniture company.

Geneen
8/8/2024
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Smooth and great experience

Joy
8/8/2024
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Priya

Very courteous and helpful delivery team
8/7/2024
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"Excellent and professional Handled the items w care"

K
8/7/2024
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Focused polite and talented. Amazing spacial ability and very careful

K
8/7/2024
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Thus experience was incredibly easy. The team was professional and helpful.

Allison
8/7/2024
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Great. They were very kind and efficient.

Diane
8/7/2024
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Awesome

Inca
8/7/2024
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Darnell and his teammate were great at communicating that they were on their way and were courteous and careful with the furniture delivery

Diana
8/7/2024
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Jon and Chris were great — respectful, personable, and efficient.

Chris
8/7/2024
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Very easy . Lots of updates on timing of delivery

Leila
8/7/2024
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Really swift and efficient delivery

Christine
8/7/2024
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Perfect as usual.

Rupa
8/6/2024
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Arrived on time, fast, easy, professional pickup.

Brian
8/6/2024
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Very professional.

Nigel
8/6/2024
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Carlton and his assistant did a great job wrapping the glass table top, fast, and efficient.

Debbie
8/6/2024
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My experience was very good. I think the team was not well informed of what they were moving & may have needed additional moving blankets and supplies.

Meeni
8/6/2024
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they guys were very nice, polite, quick and efficient

Giorgio
8/6/2024
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Both men were very professional, pleasant and efficient. They arrived, wrapped the piece and left, within a matter of 10-15 minutes. Great experience.

Arianne
8/6/2024
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Great!

McKinlay
8/6/2024
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They did a great job!

Alice
8/6/2024
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Fantastic! Easy! So pleased. :)

Mollie
8/4/2024
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delivery was good and quick. they were skeptical that the items would fit thru my hall but i assured them they would and then they made it inside just fine. set up item where requested.

Kiran
8/4/2024
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Delivery team was excellent. Very courteous, helpful and professional.

Bonnie
8/4/2024
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Delivery was great but item is damaged. Starting a refund request.

Jane
8/3/2024
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Easy peasy! Great experience!!

Lauren
8/3/2024
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Great experience! I would buy from Apt Deco again, but the cost of the furniture plus the deliver plus gratuity brings it pretty close to full-price or discounted items from West elm.

Insia
8/3/2024
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The delivery team was great

Sean
8/3/2024
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It was quick and a smooth process

Tamisha
8/3/2024
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They actually waited for me since I was not picking up the phone. They were so polite and helpful and did not bother me with anything!

Makenzie
8/3/2024
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Wonderful!!!

Debra
8/3/2024
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Great communication, very friendly and efficient movers

Marie
8/3/2024
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The pickup went very smoothly, the team was very efficient and did a great job

Lucy
8/3/2024
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Delivery had to be rescheduled day of initial planned delivery because there was a conflict in the sellers end with pick up. It was very frustrating to not be able to call a customer service number. As far as delivery- Davon was great. Very communicative and friendly!

Michelle
8/3/2024
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Quick and professional

Eric
8/3/2024
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Great driver

Sarah
8/3/2024
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Jonathan was helpful giving a heads up, they checked the bulb in the lamp for me and were very quick

Mark
8/3/2024
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Polite and handled my delivery with care.

Pritha
8/3/2024
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Nice job! Smooth and on time!

Sarah
8/3/2024
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Very professional easy pleasant crew

Lynne
8/3/2024
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Both members of the team were incredibly helpful and super nice to talk with

Maddie
8/2/2024
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Jose and his team were so nice. They communicated well about their delivery eta, and were in and out in less than 5 minutes.

Filaree
8/2/2024
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Excellent service - good prompt communication and smooth delivery

Scott
8/2/2024
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Quick and no hassle

Laurent
8/2/2024
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Prompt and professional service was provided.

Lawrence
8/2/2024
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They worked very hard and professionally

Helen
8/2/2024
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Piece arrived with two significant damages.

Olna
8/2/2024
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The delivery guys were exceptional.

Eli
8/2/2024
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Super nice & efficient crew!

Nidia
8/2/2024
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Quick and professional

Jun
8/2/2024
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Great

Julia
8/2/2024
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Quick delivery, good communication.

Abby
8/2/2024
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The delivery was smooth and friendly. Couldn’t be happier.

Michael
8/1/2024
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It was great!

Amy
8/1/2024
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Good service

Rosina
8/1/2024
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Extremely prompt, helpful, friendly. Give them a raise!

Julianne
8/1/2024
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Polite and efficient. Handles the furniture with experienced care

K
8/1/2024
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Great as always

Linda
8/1/2024
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They were great. Professional, creative (in getting a big couch out of the space) and so courteous

Alan
8/1/2024
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Delivery was fantastic. I am disappointed by how much wear there is on the finish of my marble coffee table. There are A LOT of marks and glass rings spanning the whole surface of the table. This is not what I expected and it was not accurately portrayed in the listing. The table is beautiful otherwise.

Lauren
8/1/2024
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The pick-up person didn’t wrap the chair before taking it out of the apartment. Please note that he walked into the door frame on the right front side of the chair. He said it didn’t scratch, but I can’t confirm that.

Konstantin
8/1/2024
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Friendly and efficient service!

Wendy
8/1/2024
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Super courteous and did a great job!

Nabila
8/1/2024
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They were super quick, professional and clean. Amazing job thank you!!

Taylor
8/1/2024
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They did a great job getting the table up a narrow staircase, including by taking off and reattaching the chairs

Marie
7/31/2024
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Davon and his partner were awesome. Quick move in and even had a couple of laughs with them.

Will
7/31/2024
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Great experience

Kate
7/31/2024
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Efficient and friendly, absolute pros

Brandon
7/31/2024
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Helpful and polite

Kiki
7/31/2024
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Loved the team! Professional and helpful. The product was not as listed and they walked me through the process of how to handle it.

Melissa
7/31/2024
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Great and easy experience

Will
7/31/2024
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They were so nice and professional!

Daniel
7/31/2024
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Quick and easy!

Laura
7/31/2024
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Quick and easy!

Laura
7/31/2024
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Quick and easy with helpful updates by text. Team was courteous and efficient!

Zack
7/31/2024
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Friendly professional and fast service

Pascale
7/31/2024
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Driver was friendly and courteous. On time and a fast process.

Christine
7/31/2024
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As always, prompt and professional service was rendered.

Lawrence
7/30/2024
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"Unfortunately, when the delivery men were delivering the furniture they mistakenly broke my bed leg. They needed to move my bed over a bit to proberly fit the other nightstand, but my bed is heavy and the way the legs are it's best to be lifted or managed from both sides otherwise it puts leveraged pressure on the legs. Unknowingly, he just scooted over to the side and the leg snapped"

Juelan
7/30/2024
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They were prompt, extremely polite, and did an excellent job of disassembling a very complicated piece of furniture! They were a pleasure from start to finish.

Sara
7/30/2024
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Delivery went smoothly and team was professional and efficient.

Jane
7/30/2024
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The delivery was professional and quick. The delivery folks were kind and careful!

Margaux
7/30/2024
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Easiest delivery ever!

Claire
7/30/2024
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Team did a great job. They were careful, courteous etc

Ellen
7/29/2024
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Great communication, chairs in perfect condition! Wonderful experience! Five stars for awesome delivery team!!

Jeanine
7/27/2024
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Excellent service, very kind and professional

Amanda
7/27/2024
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"Extremely nice and professional people Awesome to meet them"

Mercedes
7/27/2024
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Easy process , highly recommend

Amanda
7/27/2024
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Great - arrived a tiny bit early (which was good) - quick, courteous and efficient!

Hallie
7/27/2024
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"Delivery guys (Jose & Chris) were great and worked very hard getting the bed frame up 3 flights. But: The seller did not clean the bed frame at all. It's filthy, even for a pre-owned piece, and will require hours of cleaning before use. Also, is it true that AptDeco pays its delivery personnel only $14 per stop? That's shockingly low for their time + labor. I'm not likely to use AptDeco again."

Meghan
7/27/2024
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As always, efficient and super friendly. The movers are consistently great.

Adam
7/27/2024
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Lovely guys! Great work!

Kristiina
7/27/2024
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Super quick and efficient. Carried everything up since the elevator was slow. Very nice people.

Alma
7/27/2024
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I received updates and texts from Ivan w Michael M. They both were very professional and friendly. Thank you for your service

Diane
7/27/2024
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Seamless and easy and quick and efficient!

Judy
7/27/2024
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Clifton and his delivery partner were on time, quick, courteous, and careful!

Amanda
7/27/2024
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They took care of everything! Very quick and easy process. Very communicative. Thanks!

Preethi
7/27/2024
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Great fast and efficient

Ashley
7/27/2024
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They were efficient, polite, and assembled the furniture.

William
7/27/2024
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Excellent. Ivan and Michael M were very patient and kept at it until they figured out how to get the large table out of our basement- it was not easy!

Judy
7/27/2024
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Super efficient and we're considerate

Kwaku
7/26/2024
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2 items picked up, one wrapped before loading into truck. Friendly, efficient team.

Chris
7/26/2024
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The item was very heavy and they handled it very careful. Great job!

Igor
7/26/2024
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Professional

Mercedes
7/26/2024
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Tremendous experience!

Jose
7/26/2024
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Great!

Zoe
7/26/2024
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Super careful and courteous, 5 star treatment

Wil
7/26/2024
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Pay attention to COI

Jim
7/25/2024
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Extremely easy! Great team

Victoria
7/25/2024
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They completely scuffed up our walls. I now need to get them repainted

Kate
7/25/2024
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The delivery team was courteous and professional. I was also happy they knew what they were doing.

Xiomara
7/25/2024
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I wish the aptdeco delivery staff would not ask for cash tips and they ALL do.

Mercedes
7/25/2024
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Friendly and professional.

Shanthi
7/25/2024
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Earlier than expected, luckily i was tracking them so i could be there when they arrived.

Jane
7/25/2024
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Juan T was very prompt, professional and nice. The experience overall was very good. I’ve sold on Apt Deco in the past and the company seems to have really increased the commission it takes since my last sale. It was so expensive to sell on the site that I didn’t give a tip assuming Apt Deco is using the huge commission to take care of its workers, including the delivery people.

Deborah
7/25/2024
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Simple and easy delivery

Jeffrey
7/25/2024
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Prompt, efficient, and professional

Marie
7/25/2024
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Juan T and assistant were very nice and fast! No complaints :-)

Alex
7/25/2024
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It was good same as always no issues polite and courteous

Linda
7/25/2024
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Great delivery, great communication, great rug

Laura
7/24/2024
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Great experience - thankyou!

Emily
7/24/2024
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The team was professional and worked efficiently

Julia
7/24/2024
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Excellent delivery guys

Ilya
7/24/2024
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Awesome delivery. Give him a raise

Karl
7/24/2024
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The team was punctual (in fact early) and very professional.

Jeffrey
7/24/2024
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Super easy and efficient

Emmy
7/24/2024
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On time and well prepared

Norman
7/23/2024
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The team were helpful and professional

Rebecca
7/23/2024
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Everything perfect.

Gloria
7/23/2024
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The delivery men arrived a hour earlier than expected. My estimated arrival was between 9AM - 1PM, and they came and completed their pickup before 8AM. This was significantly quite early. The men were very friendly and efficient and did a great job.

Jennifer
7/23/2024
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A wonderful experience as always. I am a repeat customer for many many years.

Greta
7/23/2024
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The guys were friendly and quick. Great!

Adam
7/23/2024
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Edgar was prompt and professional.

Lawrence
7/23/2024
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Great delivery.

Ayse
7/23/2024
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Andrew and his teammate were prompt, polite, professional and efficient.

Susan
7/23/2024
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AptDeco is simple and easy to use for selling your brand name furniture.

Christopher
7/23/2024
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Driver came on time and updated. Answered the phone when I called and delivered at my door. Great service.

Rachel
7/23/2024
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they were very accommodating

James
7/23/2024
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My team were so friendly and made this delivery so easy (for me anyway!). They were able to be early, and gave me plenty of advance notice so that I was here when they arrived, exactly when they said they would. Thank you so much!

Kate
7/23/2024
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This was our first experience with Apt Deco and we are very grateful to Juan T and his partner - great delivery.

Vanessa
7/23/2024
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Excellent!!

Marissa
7/23/2024
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Great

John
7/23/2024
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great guys super fast and friendly

sai
7/21/2024
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Delivery team was awesome, however I’m disappointed in the quality of the item I received.

Marissa
7/20/2024
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Excellent

Sophie
7/20/2024
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Quick and simple.

Kayla
7/20/2024
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Excellent, timely delivery. Thank you!

Konomi
7/20/2024
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Easy!

Greg
7/20/2024
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The items took one week to get to me when I originally had last week as my delivery but they finally arrived and I’m happy w my purchase

Vera
7/20/2024
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Team was great, courteous and right on time

Brad
7/20/2024
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Edgar and Rory were great. Fast and professional!

Christie
7/20/2024
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Always a great experience thanks!

Briana
7/20/2024
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Very polite and quick. Love using this service thank you!

Briana
7/20/2024
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The Team was on time, gave me heads up and put the couch right where I wanted it!

Thomas
7/20/2024
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Movers could have taken a little more care with certain things. They should wear booties over their shoes when entering someone’s home (we don’t wear shoes in our house). They were also asked to notify security when they left the building, but they did not.

Marianna
7/20/2024
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"Fantastic crew! On time, and very carefully placed my new treasure where I wanted it. 🌟🌟🌟 One Million Stars🌟🌟🌟"

Debbie
7/20/2024
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very satisfied thank you

jeremy
7/20/2024
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Efficient and communicative!

Hyunjin
7/19/2024
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Pleasant!

Tatyana
7/19/2024
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They were extremely helpful and nice

Lisa
7/19/2024
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Arrived right on time, were great!

Brad
7/19/2024
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Communication was exceptional. They came on time, were efficient and very courteous. Amazing experience.

Rebecca
7/19/2024
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Delivery team was great. Communicative and helpful.

Tali
7/19/2024
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The AtpDeco Team was very professional, communicative and friendly. The delivery was organized and simple. I noticed a missing glass rubber topper and Edgar assured me it was near, that it may had fallen on the way to the apartment. He immediately came with me to find the missing rubber topper and luckily we found it. I really appreciated that he stopped and came with me to look for the piece.

Alejandro
7/19/2024
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Edgar was great, gave me updates, placed the dresser right where I asked. He was wonderful!

Emmanuella
7/19/2024
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Great, I was running behind schedule because the guys showed up earlier than expected and they waited for me to get there. They were super helpful and patient They wrapped the piece and were in and out quickly

Leni
7/19/2024
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Professional, quick, thorough

Sara
7/19/2024
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Great!

Hallie
7/19/2024
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awesome experience and they were polite and fast

Kris
7/19/2024
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Amazing delivery. No issues

Irem
7/19/2024
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Fast and easy

Mei
7/19/2024
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Courteous about avoiding scratches on the wood floor and handled extremely heavy furniture

Erica
7/19/2024
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Excellent service!

Luciana
7/19/2024
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Furniture delivered in one piece. Came on time within time slot. Delivery team had great communication. Amazing experience overall. Definitely will be a returning customer!

Diahanna
7/18/2024
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