AptDeco Reviews
AptDeco Reviews
Over 38K Customer Reviews
Average Customer Rating: 4.6
30,165 5-Star Reviews
3,791 4-Star Reviews
2,883 3-Star Reviews
761 2-Star Reviews
591 1-Star Reviews
We live in a 4th floor walk up and the stairs are no joke. The delivery team was super professional and made it look easy. They set up our couch and cleared away all materials so quickly. 10/10
Madisson
11/28/2024
They were great, efficient, and professional!
Jesse
11/28/2024
Jonathan was right on time and very quick and efficient. Great service!
Marcus
11/28/2024
Adaptable, communicative and friendly delivery team.
Dawn
11/28/2024
I chose the 4-8 pm window. While at work (9am-330pm) the tracking link stated they would arrive at 1257 pm, then 111 then jumped up to 337, then down until 220. If my mother didn’t live 10 min from me I would have missed my delivery. This was extremely inconvenient given I had selected the delivery time due to work my schedule. Your drivers should be accurate on timing. Very unprofieasional.
Laura
11/28/2024
He was amazing and very very professional.
Yngrid
11/28/2024
The delivery men were professional and courteous. They brought the pieces in and installed them quickly. I could not have been happier with their work. However, I was frustrated that the delivery was over four hours past the 9 am to 1 pm window. Although the app and driver alerted me that it would be late, the extent of the delay was unacceptable. It would be better just offer a 9-5 window.
Marsha
11/28/2024
Offered to assemble the furniture for me
Stephanie
11/27/2024
The team was prompt and sent texts updating their arrival. They arrived when they said they would. They uncrated the item and it needed a minor adjustment which they performed.
Janice
11/27/2024
the delivery was delayed an hour beyond our window but the driver Jose A was on his own without a second driver and was extremely courteous and professional
lissa
11/27/2024
Quick and efficient
Jeff
11/27/2024
Ralph was extremely nice professional person, I highly recommend him. Thank you
Alis
11/27/2024
Showed up exactly on time which was amazing. It was a sofa bed which can be a pain in the butt but Clifton and his coworker were gracious and managed to get the piece apart and out of the building. 10/10
James
11/27/2024
This service is very smooth and helpful thank you for picking up
Danielle
11/27/2024
Overall good experience
Evan
11/27/2024
Did not wrap completely. I did not mind assisting but they need to be more careful from damaging my door and hallway.
Brian
11/27/2024
Great service
Arielle
11/27/2024
Overall everything went smoothly. and the team handled my furniture with a lot of care
Joel
11/27/2024
Wasn’t there in person but good communication and everything went smoothly
Sasha
11/27/2024
The guys were nice and efficient.
Rob
11/27/2024
Continual contact through the day.
Pete
11/27/2024
Item disassembled by seller. Delivery team could not assemble. Left it for me to assemble. It is missing screws and cannot be assembled as-is.
Kelly
11/27/2024
Fantastic and so Fast!
Katy
11/27/2024
Clifton dealt with a tricky issue and quickly got Elijah’s team on site to help make the delivery a success. Major props all around! This made my first experience with AptDeco even better than expected
William
11/27/2024
Juan was super nice, easy to talk to, professional, and courteous. He was even friendly to my cats when delivering!
Anna
11/27/2024
They were polite and professional. Told me how payment would happen. Explained they needed to take pictures.
Sa Sha
11/27/2024
Both were amazing people! They were able to get the couch through the door even though it was a tight fit.
Tiesha
11/27/2024
Super easy & quick pickup! Thank you!
Emily
11/27/2024
Excellent service and customer support.
Dick
11/26/2024
the team was efficient
Paula
11/26/2024
Fast, easy, friendly and professional
Bradley
11/26/2024
Very nice and professional
Dave
11/26/2024
super polite and efficient
Katherine
11/26/2024
Great team, really efficient and friendly
Zhong
11/26/2024
Awesome. Very fast.
Jeff
11/26/2024
The team was on time, professional and communicated along the way
Nisha
11/26/2024
The guys that delivered were punctual and responsive. They worked quickly and did a wonderful job.
Robert
11/26/2024
Great guys! Excellent service delivered with a smile
Mark
11/26/2024
It was easy and reliable
R t
11/26/2024
Very easy. Great delivery team.
Maggie
11/26/2024
Great!
Laura
11/26/2024
Great! Super happy with the dresser and the delivery team was awesome. No issues at all!
Simone
11/26/2024
The bedframe does not match the picture, its very worn in and stained.
Cassie
11/24/2024
It was great!
Vanesa
11/24/2024
The communication system is weird. Nothing I texted seem to get through. They were very polite and professional. The chair has discoloration that was not highlighted on the website.
Rachel
11/24/2024
Thank you! Grateful for AptDeco!
charmaine
11/23/2024
Excellent
Loren
11/23/2024
Very friendly and helpful.
Melissa
11/23/2024
The guys were really nice, respected our shoeless house without me asking, and brought everything in and put it in the right spot. Super friendly. 5 stars.
Mark
11/23/2024
The team arrived 40 minutes early and was courteous and professional. Clearly pros, they picked up and carefully wrapped three bulky items with care. A great experience.
Kate
11/23/2024
The delivery team was nice and quick when they got here but over two hours past my delivery window. I was trying to text back to the confirmation SMS all day with no response to try and reschedule. I had to change plans to accept this delivery. I am dissatisfied with your tracking and customer communication platforms as I had no way to reschedule.
Katie
11/23/2024
The dresser has a huge crack in it which was not disclosed online. Also there were old clothes and trash in the drawers. I paid over $700 for this. I’ll be following up with a dispute.
Maggie
11/23/2024
Amazing. So considerate and just awesome.
Meg
11/23/2024
Efficient and easily took care of the job. Thank you!
Alina
11/23/2024
Perfect
Matt
11/23/2024
Great team , fast and courteous
Edward
11/23/2024
Fast, easy, friendly
Yasmine
11/23/2024
Satisfied
Jian
11/23/2024
Arrived pretty late but no issues when they got here.
Alexander
11/22/2024
Lovely person, easy to reach
Dee
11/22/2024
This was a very easy purchase and delivery experience. The delivery people were prompt and friendly.
Madeleine
11/22/2024
They were great! Prompt and professional and careful. (We had no legs on the sofa so nothing got them to take off)
Richie
11/22/2024
Pickup staff were professional friendly and great communication. Text updates etc. super easy to do business with
Charles
11/22/2024
Great experience. Polite, friendly, clear and efficient!
Katherine
11/22/2024
Smooth buying and delivery experience. Thanks!
Lizette
11/22/2024
Quick and easy thank you.
Daria
11/22/2024
The delivery drivers were very professional and lovely. The actual delivery system by AptDeco is terrible - I had to take the afternoon off work and then run home because the delivery was early, or else I would be charged. That is ridiculous, you guys need to fix your system.
Maia
11/22/2024
Noticed a few new scratches but nothing to complain about. Delivery tracking worked great and accurate.
Kenneth
11/22/2024
I’m glad he asked if he should take off his shoes. It was okay if he didn’t but it was great he asked. Very thoughtful.
Susan
11/22/2024
Super nice, polite and on time
Katherine
11/22/2024
Communicative and friendly - great guys
Kelsey
11/22/2024
wonderful wish i got my $10 off coupon to work though
tara
11/21/2024
Great service!
Tim
11/21/2024
Quick and easy
Chris
11/21/2024
they were great! kind and quick
Hillary
11/21/2024
Amazing and great!
Daniella
11/21/2024
Juan was very communicative and arrived within the window. They wrapped the glass top but not the table base. Both Juan and the other individual were friendly and picked up the table in short order.
John
11/21/2024
They were very efficient and careful with the merchandise. Also, very nice guys.
Ruth
11/21/2024
They brought up the piece very carefully and navigated some tight spaces. Very friendly and professional
Jonathan
11/21/2024
Cool
Jason
11/21/2024
From start to finish the process was easy. I appreciate the update link so I knew what time my delivery would arrive and my delivery team was exceptional!
Courtney
11/21/2024
Davon G and his team were great! Very professional, efficient, friendly, and great communicators. This is the second time they’ve pick up from us and made everything look easy despite the large and heavy items they had to carry up and down 3 flights of stairs. Thank you, and really appreciative of you both!
Vidya
11/21/2024
Juan was great!
Laura
11/21/2024
The delivery went very smoothly. Ewen and his team were courteous and professional. It could not have been easier.
William
11/21/2024
The two gentlemen who came were very nice, professional and took care with the delivery. Really wonderful friendly guys!
Beverly
11/21/2024
Great guy
Ryan
11/21/2024
Fantastic!
Philip
11/21/2024
Hidden fees on purchase were annoying but the product is great. Delivery team were kind, courteous, and attentive to detail.
Jonathon
11/20/2024
Pleasant, professional, fast
Tinuke
11/20/2024
As usual it was a perfect delivery
Sandy
11/20/2024
Description of item not clear - was not walnut wood
J stearns
11/20/2024
Great service and speedy
Matthew
11/20/2024
The movers were very efficient and did a good job.
Ruth
11/20/2024
Honestly the best, most seamless deliver process in my entire life! I’m blown away, from getting the option to select timeframes that work for my family, to the onfleet tracking, which helped provide even more accurate ETA, to the actual communication by the delivery driver, Elijah, who was professional and courteous. A+++
Erin
11/20/2024
Delivery team was so helpful! Answered all my questions, dropped the piece right where I needed it. A plus!
Rebecca
11/20/2024
Very easy process. Happy with the table.
Jon
11/20/2024
Excellent- thank you
charmaine
11/20/2024
The pick up was quick and efficient. It was an easy and seamless process and I would have no problems doing it again.
Lindsey
11/20/2024
Wonderful team
Gabby
11/20/2024
polite and helpful
Kerry
11/20/2024
Good job guys
Jane
11/20/2024
Team was timely efficient and courteous
Daniel
11/20/2024
I had already disassembled the sofa so no need for them to remove the feet. It is a modular sofa meant to be easily disassembled for frequent moves. Dmitry and the other person took pictures and wrapped and packaged the sofa parts quickly and carefully.
Alto
11/19/2024
The team was professional and efficient.
Louis
11/19/2024
Timely, careful and respectable service
Frank
11/19/2024
Very courteous and professional and Andrew G was able to figure out how to take a complicated bed frame apart.
Betsy
11/19/2024
Excellent delivery and set up! Great communication. Thank you, Juan!
Samantha
11/19/2024
Great experience, they arrive in time, very good at thier job. Carefully moving the bed. Highly recommend this team. Definitely will refer to other friends.
Yao
11/19/2024
They arrived early which was great. Very courteous and efficient.
nancy
11/19/2024
Tranell S. and Joshua C. were awesome! They delivered my item within my window and kept me updated throughout the entire process. They were quick and very communicative. Outstanding customer service skills.
Chris
11/19/2024
Arrived on time. Very polite. Did a good job wrapping it up and were very efficient
Josh
11/19/2024
Great. Now we have a dining set.
Patrick
11/19/2024
Very responsive team throughout. Seamless experience.
David
11/18/2024
So easy and fast. Tremendously pleased!!
kate
11/18/2024
Deivid S. perfect pick-up, very polite, he took pictures all sides of painting, probably wrapped it in the van. I was waiting for him in my lobby then walked outside to sidewalk and met him when he got here. That way I did not need a COI to get into my condo building.
Deborah
11/18/2024
Quick and easy! Thanks
Adam
11/18/2024
We do not have service at our house. I tried to communicate this prior to the day of delivery but it was not communicated to the driver. He therefore left our furniture outside despite multiple attempts to call/text. I really wish the message had been sent to him about the lockbox code. Now I have to lug a couch indoors myself despite paying for delivery.
Elise
11/18/2024
Really nice dudes that handled everything well and worked well together to fit the item in the space. Super professional and sweet
Eileen
11/17/2024
The guys were very professional and took apart the couch with ease.
Rosanna
11/17/2024
Quick polite and easy!
Megan
11/17/2024
Very smooth!
Morgan
11/17/2024
They were courteous, prompt, and very professional.
Brenda
11/16/2024
Went above and beyond to help me situate the dresser in the right position.
Amy
11/16/2024
They were great
Jay
11/16/2024
Very nice and quick. Good attitude and communication.
Stefanie
11/16/2024
Fast and good. No problems
Elena
11/16/2024
Very quick and easy but expensive
James
11/16/2024
So late for delivery that we had to reschedule, then was late for rescheduled time. Did not feel comfortable bringing item up the flight of stairs even though this was noted in the original delivery plan
Rosanna
11/16/2024
The guys were efficient, effective and extremely polite! Great service
Rena
11/16/2024
The delivery guys were fantastic and professional
Nicole
11/16/2024
Great experience… will sell again.
Maureen
11/16/2024
Juan and his team member were fabulous. They brought both pieces of the couch in and put it together in minutes. It is exactly as it was described.
Caitlin
11/16/2024
Excellent!
Angie
11/16/2024
Elijah and team we very friendly and efficient. Great, fast delivery! Would recommend them to anyone.
Anna
11/15/2024
These guys worked so hard with this bed putting it together! I so appreciate all the hard work! Excellent service!
Brittany
11/15/2024
Thank you!!
Melissa
11/15/2024
They did a great job, very cautious with the furniture.
Kristie
11/15/2024
The team that came to pick up were nice and professional.
Erika
11/15/2024
The best
Robert
11/15/2024
Always a pleasure working with AptDeco. The one issue was that a handle from the dresser broke off as they were putting it in place
Andrea
11/15/2024
Davon was great! Very friendly and went above and beyond to make sure we were satisfied with where we wanted the furniture placed. Very respectful of our home and careful not to damage anything.
Christine
11/15/2024
They were very quick and helpful. And the item arrived in perfect condition.
Luna
11/15/2024
Communication, especially about tracking, was great.
Ian
11/15/2024
PERFECT!
Julia
11/15/2024
Fast and easy!
Robert
11/15/2024
Fast and easy delivery
Jacob
11/15/2024
Quickly, easy, efficient and polite. Very happy.
Erica
11/15/2024
They didn't bring a screwdriver and were horrible at deassembling the bed
Sonali
11/14/2024
Great easy experience
Ilene
11/14/2024
Not the most friendly and bumped a few walls as they were leaving with the sofa. Also they left the front door opened with a rug and didn’t remove it after they left.
Kevin
11/14/2024
Pick up was very well organized and communication on the pick up was excellent.
Diane
11/14/2024
The pick up people were very polite and professional and they arrived very quickly
Menachem
11/14/2024
Thank you! Great performance.I’m very pleased 😀
Georgina
11/14/2024
They were efficient and very nice.
Nancy
11/14/2024
Great experience, team were communicative about when they would arrive and kept me updated on their progress when looking for parking etc. then they were friendly, quick and efficient at wrapping everything and removing.
Rachel
11/14/2024
courteous, efficient, on time. Couldn’t ask for better service.
Andrew
11/14/2024
The delivery team was great and worked very hard to get a big piece of furniture into place in tight conditions.
Nicole
11/14/2024
Appropriate and on time
K
11/14/2024
They arrived earlier than expected but they notified me of this.
Harry
11/14/2024
friendly and quick!
maggie
11/14/2024
Came slightly late but were very efficient and friendly
Celine
11/14/2024
Great
Lexian
11/14/2024
Very pleased with reasonable delivery & fees as well as speed and communication.
Yousry
11/14/2024
Great experience.
Anna
11/14/2024
Very courteous and professional!!
Betsy
11/14/2024
Jose and his assistant were very courteous and knew exactly what needed to be done to wrap up the bed with hardware, etc. to take away.
stephanie
11/13/2024
Delivery team was good
Kate
11/13/2024
Great
Efrat
11/13/2024
It was great
Mariana
11/13/2024
Great communication, efficient
Sarah
11/13/2024
As always delivery team was the best. Thank you
Sandra
11/13/2024
They entire team was wonderful, always pleasant and made sure every part of job was completed.
Sandy
11/13/2024
Quick and easy pick up, took 5 minutes!
George
11/13/2024
They scratched up the doors, chairs, and floor moving things in. The table was fully assembled so it could not fit through the door. It needed to be moved into the garage.
Annie
11/13/2024
Great 👍
Jessie
11/13/2024
They were great and professional and friendly! Awesome job!
Traci
11/13/2024
Great delivery team, very communicative and helpful, made me really enjoy the whole AptDeco experience. Thank you!
Nicolas
11/13/2024
Very courteous and professional
Katherine
11/13/2024
Excellent
Kira
11/13/2024
Experience was easy and driver was personable and knowledgeable
Hannie
11/13/2024
Amazing.so quick and easy!
Kiera
11/13/2024
Smooth experience with good communication
Yean
11/13/2024
On time and professional!
Meridith
11/13/2024
Friendly, kind, detail oriented
Liv
11/13/2024
This team like in the past did not disappoint. Very courteous and quickly completed the job.
Yolanda
11/12/2024
Great guys, very attentive and detailed. Really great service
Han
11/12/2024
Very nice team! They were quick, efficient and made sure the piece I was selling was wrapped safely.
Claire
11/12/2024
Efficient and pleasant
Irina
11/12/2024
The pick up team was fantastic. But someone else at the company (a third party Aptdeco works with) gave me an incorrect delivery window, which had me get up early and rearrange my day for no reason. Not ideal service when Aptdeco is taking 60% of the sale price.
Ned
11/12/2024
Kind and polite. Very helpful.
Lindsay
11/12/2024
Fast, efficient, courteous, and helpful to be kept informed on the timing
Kirsten
11/12/2024
Extremely efficient, delivery was done in a few minutes
Jing
11/12/2024
The team was efficient and very polite
Collin
11/12/2024
Not the drivers or delivery fault but this table is not what was listed. It’s 101 inches versus 72 that was advertised.
Mary
11/12/2024
Seamless, effective, terrific
Robert
11/12/2024
Easy, pleasant
Edwin
11/12/2024
Andrew and his partner were friendly, professional and on time. They dismantled the shelving/storage system, wrapped the individual pieces and were in-and-out in about 15 minutes flat. Another good experience working with AptDeco.
Shawn
11/12/2024
The delivery company, Biffi, did not initially get back to me in a timely manner to work out the pickup details. However, they did ultimately respond and from then on they were terrific. We worked out the date, they gave me a small window which is hugely helpful, I got real-time tracking of arrival time, and the pickup was efficient and painless. Overall a great experience.
Rena
11/12/2024
Couldn’t have been a more professional team. Excellent all around. Thank you
Shelby
11/11/2024
Quick and Easy
James
11/11/2024
team was courteous and professional. I couldn't ask for a better delivery.
Lesley
11/10/2024
They were very polite, careful, and thorough with the delivery. They noticed some issues with the item and were very helpful in addressing it
Yonathan
11/9/2024
Excellent service
Stefani
11/9/2024
Very courteous- my son was still sleeping and they managed to move the table without much noise
Jennifer
11/9/2024
Very nice and efficient!
Deepika
11/9/2024
The gps tracker is very helpful and the delivery team was courteous
Ashley
11/9/2024
Wonderful - even though piece was big and they had to navigate stairs
charmaine
11/9/2024
Friendly and professional drivers who provided excellent service
Lesley
11/9/2024
Great, item was damaged underneath
Gabriella
11/9/2024
Very pleased. Very simple and customer friendly. The tax and fees that get sneaked in at purchase was a bit of a gut punch though. I think that might prevent me from using Aptdeco in the future. I think I’d rather know before so I can calculate that in the cost when considering purchase.
Kristen
11/9/2024
Quick, efficient, professional.
Britt
11/9/2024
They were wonderful!
Catriona
11/9/2024
Wonderful guy. Only downside was that the ottoman vaguely smelled of smoke
Lorraine
11/8/2024
Very nice guys and careful work
Liz
11/8/2024
Friendly and on time
K
11/8/2024
Super friendly and helpful. Drop off was quick and they both tried to make it as easy of a process for me as possible.
kael
11/8/2024
Super nice and quick, thank you for the help today!
Yasmin
11/8/2024
Great
Hallie
11/8/2024
Davon was early which was great. He called first and I confirmed. Items were small so I took them down the elevator and handed them off very quickly.
Josh
11/8/2024
They arrived on time, were courteous and efficient!
Sauna
11/8/2024
Really helpful fast and efficient! On time. Really appreciate the help!
Maya
11/8/2024
Delivery was prompt but did not deliver to my apartment as we had previously agreed to on call. Instead just left the item in the building lobby. It’s a heavy chair and I had to move it by myself to the fourth floor. Also the item itself was extremely poorly packed, just some plastic that too only on the top. The chair is velvet and it definitely led to some surface damage.
Sourish
11/8/2024
It was an overall good experience
Kara
11/8/2024
Super great! They were very nice and friendly and did a great job. Give em a raise
Li
11/8/2024
Super great experience! 10/10
Hannah
11/8/2024
Pleasant and professional pickup!
Steven
11/8/2024
Davon & Rhonda were awesome
Lawrence
11/8/2024
no
Lori
11/8/2024
"Pick up was quick and professional. Both men were very courteous- did a great job of wrapping the sofa and removing it. Very satisfied !"
Dorothy
11/8/2024
The delivery team was so helpful and kind. They delivered my loveseat even earlier than expected and were so fast, careful, and professional. Thank you so much!!!
Jinette
11/8/2024
Amazing and great guys
Laura
11/8/2024
I am extremely disappointed in the quality of my item
Eden
11/8/2024
Smooth and easy
Sheryl
11/7/2024
As always my experience with delivery and pick up is always perfect
Sandy
11/7/2024
Very prompt and courteous. Super easy pickup
Rebecca
11/7/2024
The delivery guys were polite, considerate of the building and my apartment. Really appreciated how efficient and timely they were.
Joel
11/7/2024
Great
Angelica
11/7/2024
The team was very cordial and efficient. Good job.
Rebecca
11/7/2024
Quick seamless delivery.
Sinead
11/7/2024
This is a great way to sell large items but the charges are very high
Mel
11/7/2024
Easy, careful polite team.
Clark
11/7/2024
"Great delivery guys. Product more damaged than as described (large amounts of discoloration and stains over whole couch, couch not color shown)."
Jared
11/6/2024
The delivery and service was the best part! Unfortunately, I will try to dispute and ask for a refund because the item was incorrect in the description.
Josephine
11/6/2024
I was happy with the pick up experience. They did a good job and were quick
James
11/6/2024
Quick and easy. I appreciated Ivan F’s professionalism and timeliness
Margaret
11/6/2024
Professional, courteous and ontime
David
11/6/2024
They forgot the 2 shelves. please come get them.
Winter
11/6/2024
Great! Easy and fast. Little trouble with the GPS.
Megan
11/6/2024
Really outstanding service. Delivery was careful, courteous, friendly, helpful. Very much appreciated.
Laurie
11/6/2024
Great
charmaine
11/6/2024
Arrived 4 hours after the eta but good otherwise
Zack
11/5/2024
They removed a very heavy bar and it was hurculean!! Wow!!
Stacy
11/5/2024
It looks like my piece was damaged in transit or before being picked up - it’s missing a large mirror that looks like it was broken off
Julia
11/5/2024
Excellent, thank you.
Dazzle
11/5/2024
Fast and seamless
Massella
11/5/2024
They were terrific. Efficient, nice, and careful with the piece and with our apartment. Please thank them again for me!
Matthew
11/5/2024
great delivery team. product is more damaged than pictures
yujin
11/5/2024
Easy and great communication. The delivery was very smooth and the team was very kind + helpful
Kamilla
11/5/2024
the team was on time and professional
cristina
11/5/2024
The idea was definitely not as described, I feel a little duped. The item has lots of stains that were not described or depicted in the photos. I spent all day using my bissell cleaner on it and the stains still won’t come out. Overall I am sad and disappointed but going to make the best of it. AptDeco did nothing wrong and had great service, but I wish they could review the items before.
Chloe
11/4/2024
Saturday deliveries, on time, product as promised. Very happy with AptDeco!
Jamie
11/2/2024
My experience was absolutely perfect! Davon G and his partner arrived on time, they were super friendly, professional, and courteous! It was a seamless experience and super quick! They both care about what they do and do their jobs with ease! Would highly recommend Apt Deco to anyone and hopefully they’ll get Davon G and his partner for delivery! Thank you so much!
Nicole
11/2/2024
It was a great experience.
Nainy
11/2/2024
Positive experience. Guys were on time and friendly. Should have worn booties though. I see all furniture delivery guys doing it. Not a big deal but company should provide to workers.
Darren
11/2/2024
They did an amazing job!
Bobby
11/2/2024
All perfect
Dario
11/2/2024
Very positive
Amy
11/2/2024
Quick and easy
Samuel
11/2/2024
Arrived on time, packed and moved the item very quickly! Great customer service.
Sydni
11/2/2024
Arrived right at the beginning of my window, they were nice, quick, courteous, and clean
Brett
11/2/2024
Seamless. The guys were wonderful. Thank you!
Emily
11/2/2024
Great - timely and efficient
Hallie
11/2/2024
These guys were so efficient and competent. I’m very impressed.
marcia
11/2/2024
"Tranel and his assistant were great. They wrapped the furniture swiftly and securely. They handled the furniture like well rehearsed choreography Can’t thank them enough."
marcia
11/2/2024
Very courteous kind and professional!pay them more!!!!
Alexi
11/2/2024
Seamless. I appreciated the constant updates.
Sergio
11/1/2024
Amazing and professional!
Jason
11/1/2024
Efficient, fast, friendly
Alex
11/1/2024
Ivan and Dwayne were kind and professional. They truly made the delivery experience seamless. I wish all delivery crews had their same energy! Kudos to them both.
J
11/1/2024
Very polite and accommodating as I was on a call and had a barking dog. Super professional.
Christine
11/1/2024
Polite and punctual. The tracking app wasn't very accurate until they were under 2hr away; not sure if it's supposed to be that way though.
Janelle
11/1/2024
Professional courteous helpful.
Christopher
11/1/2024
Excellent. Davon G and his helper were very professional young men.
Gloria
11/1/2024
"They arrived on time and got everything done and I barely had to lift a finger. Really Happy with the experience"
Kofi
10/31/2024
Andrew first went to the wrong address in the wrong city.
Casey
10/31/2024
They were efficient and cautious with a glass top which I appreciated.
Maxine
10/31/2024
Juan was very prompt and polite
Tracey
10/31/2024
Quick and efficient
Natalie
10/31/2024
Very professional and friendly
David
10/31/2024
Great experience, very easy
Raz
10/31/2024
Great - easy, on time, efficient
Hallie
10/31/2024
Great
Darren
10/31/2024
Easy process, friendly employees
Andrea
10/31/2024
They were lovely gentlemen. In and out very quickly
Joanne
10/31/2024
Great job
Caitlin
10/31/2024
They were available earlier and communication was great!
Erica
10/31/2024
Easy and pleasant!
Meridith
10/30/2024
very smooth and easy
dianne
10/30/2024
Efficient
Calla
10/30/2024
All around great. Delivery guys were super friendly and did an awesome job.
Michael
10/30/2024
I already took the legs off of the sofa the day before, so that was fine. I also texted with the contact beforehand to make sure that the sofa would be wrapped and that they’d have all of the moving supplies. However, when they arrived, they didn’t have any supplies. The movers were very professional but I am concerned about damages to the sofa before it gets to the buyer.
Jisu
10/30/2024
Great delivery experience !
Marc
10/30/2024
I was not given the opportunity to choose a timeframe for delivery. I was completely reliant on the GPS which changed frequently throughout the day, making it difficult to plan. The delivery drivers arrived 3 hours after the ETA I was provided.
Rivee
10/30/2024
Great delivery. Super helpful and kind. Went above and beyond to get the furniture through tight doorways!
Rachel
10/30/2024
The delivery team was respectful of the property and took care in wrapping the furniture
Christine
10/30/2024
Super friendly and helpful!
Alysa
10/30/2024
On time, very kind and personable, quick and thorough. Overall an exceptional experience as always!
Dana
10/30/2024
Quick and easy
Samuel
10/30/2024
The team powered through despite expecting the rug to already be rolled up. They were polite and hardworking
Sarah
10/30/2024
The guys delivering were courteous and very helpful!
Caroline
10/30/2024
They were prompt, friendly, thorough, and all-around fantastic!
Shauna
10/30/2024
They were amazing. So grateful.
Rebecca
10/30/2024
Easy
Adam
10/30/2024
Delivery was smooth, the team were very careful with items. They were friendly and positive, and did a quick job. Thank you!
Michele
10/30/2024
Arrived within time frame; gave lots of notice; courteous; careful
Kim
10/30/2024
Pleasant workers
Judy
10/29/2024
Our item had been wrapped by me previously so there was no need to wrap it. They arrived a little later than expected but everyone kept me informed. Over all a good experience
Joseph
10/29/2024
These guys were nice to deliver so late in the day (delay not on my end). But they damaged two drawers so they have permanent nicks in them. Disappointed, but I did not see them until after they left. They also left some marks on the wall when moving item to the second floor. Very stressful since head guy was on the phone a long time and seemed like there was a conflict & didn't want to be here.
Colleen
10/29/2024
The team was wonderful, efficient, and quick. They took care of everything within 10 minutes.
Sara
10/29/2024
"My experience was excellent. Ewen F and person with him were very professional and Courteous. I recommend them highly. Thank you."
Dolores
10/29/2024
Davon and his partner were great. Very kind, courteous, and professional.
Trenace
10/29/2024
He called me and said they gave him my delivery last minute and running a little late. They were both lovely and good or excellent
Janet
10/29/2024
Nice guys, very professional and polite
Neil
10/29/2024
They were very efficient and friendly. Highly recommend!
Kenneth
10/29/2024
They were beyond nice and helpful delivering to my preferred room and setting it up!
Alysa
10/29/2024
Juan T was excellent, professional and responsive! He understood instructions and was very accommodating.
Emily
10/29/2024
The delivery was seamless and convenient
Marie
10/29/2024
Driver was actually Oscar R.
Jake
10/28/2024
Super helpful and professional
Dale
10/27/2024
Very nice guys and it was clear they knew what they were doing.
Jacob
10/27/2024
So efficient and professional
Jessica
10/27/2024
The two people who delivered the rocking chair were kind, quick, efficient, and professional. Very much appreciate their services and help!
Naomi
10/27/2024
The delivery drivers stole my buildings dolly !! I am reimbursing them out of my own pocket since there was no available contact information. I would like this sorted out !!
Lillian
10/26/2024
The delivery men were professional, strong, helpful and personable.
Julie
10/26/2024
they were friendly, fast, and efficient!
Mark
10/26/2024
Great communication and quick, courteous pick-up!
Maya
10/26/2024
Clifton B has been to my apartment before, which was really helpful. He’s always pleasant and courteous and takes extra time preparing the delivery for the recipient. I
June
10/26/2024
Very convenient!
Eileen
10/26/2024
Friendly and great service
Tania
10/26/2024
they damaged the item while carrying it up - i expect a partial reimbursement
dany
10/26/2024
Courteous and professional
Sherri
10/26/2024
Great delivery. On time and very polite
Juan
10/26/2024
The two movers were both excellent. They called/texted prior to, and upon arrival. They were very professional. Navigated a large couch within tight area very well
Kyle
10/25/2024
They were great! Super friendly
Erin
10/25/2024
Great!
Shelley
10/25/2024
Super friendly, quick, great communication throughout the process
Kevin
10/25/2024
Fantastic experience. Ferdinand W. was my driver and you did not list him as an option, but make sure this five star review goes to him.
Julie
10/25/2024
The tracking app was not accurate and if I had trusted it, I would have been waiting 1.5 hours for them unnecessarily. Thankfully Anthony opened up chat early and I was able to text with them so I was well aware of their ETA.
Lisa
10/25/2024
Wonderful!!
Sandra
10/25/2024
Ewen and his coworker were great. Nice, smiling the entire time. Super efficient.
Fraya
10/25/2024
The guys were very professional, communicative, timely, and efficient. They put my couch together in a matter of minutes. Couldn't have asked for a better delivery experience.
Selena
10/24/2024
We had a moment earlier where items were arriving before the arrival window but they were able to adjust to honor my delivery window
Keira
10/24/2024
They were extremely helpful and courteous.
William
10/24/2024
😊 Good
Veronica
10/24/2024
Super smooth delivery process. Delivery team did an excellent job.
Abby
10/24/2024
Carlton and the other gentleman were very friendly and professional. Getting the table out of my apartment was kind of complicated but he figured it out with no problem!
Betsy
10/24/2024
So easy to purchase, schedule and have delivered. The delivery team was polite and respectful to me and my home. Very satisfied customer!
Diana
10/24/2024
Carlton and delivery partner were very nice, professional and arrived on time. They took great care of my items.
Emily
10/24/2024
Davon and his colleague were very professional. They wrapped my items well, and they were careful moving items in my home.
Victoria
10/24/2024
Jose and his partner were courteous and professional. Got the job done very quickly.
Isabel
10/24/2024
Good timing, very friendly and professional. Pick up was quick and painless
Laura
10/24/2024
The ApDeco fees were a high portion of the selling price
Kouessi
10/24/2024
Great job!
Paul
10/24/2024
Very friendly and accommodating
Kate
10/23/2024
Great!
Evan
10/23/2024
Great! Andrew and team were the best!
Anita
10/23/2024
They were great! So nice fast and reliable! Would give them a ten if I could!
Geoff
10/23/2024
The driver (Oscar from Biffi) was not listed in the question above but the Biffi communication was excellent. The team was prompt, adjusted pickup to fit my schedule, communicated well and was very careful moving items out of the house. 5 stars!
Hannah
10/23/2024
Good experience but table needed to be assembled/new. Not why I use aptdeco.
Nikolaj
10/23/2024
Good, efficient
Archana
10/23/2024
my entire experience with your operation was great. You even did first-rate follow-up service in solving a problem.
Fredrick
10/23/2024
Easy .
Linda
10/23/2024
Great guys. Fast moving. Perfect service.
Charles
10/23/2024
The delivery team was great. The process was seamless and way. Unfortunately, the items were listed at counter height but are actually bar height.
Larissa
10/23/2024
Timely, efficient, & helpful! Thanks for picking it up stress free
Genie
10/23/2024
This is maybe my 4th pick up from AptDeco, and Ivan was very professional. He texted me the updates regularly, and arrived during the specified time window (which is the first time this happened). So I am very happy with the experience today. They just taped the chairs together without wrapping them, but I guess this is enough.
Agathe
10/23/2024
He got here before the window and conducted himself and partner very professionally and carefully
Kelly
10/23/2024
I’m really glad the same team that was here last week when the elevator wasn’t functional came back. They are super professional and friendly, and I’d trust them to move any furniture for me by the care they took on that sofa. You have some great employees in that team and it speaks well for your company.
Erin
10/23/2024
Delivery team was great as always. Measurements in the items were a bit off.
Edward
10/23/2024
"What an awesome team. This was the most seamless furniture experience of my life. Thank you so much."
Marija
10/23/2024
I’ve used AptDeco before, and it is very reliable and consistent
Reuben
10/23/2024
Great. Will use again
Amanda
10/22/2024
Came early, worked quickly and professionally
Lynne
10/22/2024
Super professional. Friendly. Efficient.
M. Wong
10/22/2024
Fast, effective, professional
Laurent
10/22/2024
His name was elijah but did not see on list, they were awesome
Doris
10/22/2024
Good experience. On time and professional
Sylvia
10/22/2024
He went above and beyond! Excellent service.
Julie
10/22/2024
It was great
Marta
10/22/2024
Very professional service! The best part of this experience.
Katherine
10/22/2024
They were fantastic!
Hollye
10/22/2024
Nice crew that came and packed it up nice and quickly
Leila
10/22/2024
Great! (I don’t remember the guys’ names though)
Evan
10/22/2024
Pick up was quick once they arrived however they needed to come twice which was a waste of my time. Aptdeco did not properly schedule for the size of my furniture
Catherine
10/20/2024
They are gentle and picked up the item on time
Yoobin
10/20/2024
Great experience. Guys got the couch inside and setup and we're super friendly. And I love the couch!
André
10/20/2024
They were polite and helpful.
Jonelle
10/20/2024
Ivan was responsive and flexible!
Jessica
10/20/2024
Extremely positive-I will definitely be a repeat customer. Very happy with the entire process. My delivery team was excellent!
Joanne
10/19/2024
They were great to put the piece together for me (day bed), but unfortunately they put it together so that the drawers do not open.
Alison
10/19/2024
Excellent service and communication throughout transaction. The low score is because the item arrived damaged.
Ginger
10/19/2024
"Good communication Pleasant staff"
irene
10/19/2024
Thank you! Great service
Briana
10/19/2024
Excellent communication and nice guy!
Sonal
10/19/2024
The guys were friendly, timely and competent. The process was very smooth and easy.
Paul
10/19/2024